RevOps Partner

About this role

(Version FR suivra)

ABOUT VASCO

Vasco is the revenue context layer for AI agents. We structure your CRM, billing, calls, and support data into a semantic layer where every metric is sourced, every definition is locked, and every answer is deterministic, then build agents that take the manual busywork off people's plates.

Our cofounders Guillaume and Seb already built and sold one startup together. This time, they're building the thing that lets a company make good decisions off data it can actually trust.

ABOUT THE ROLE

As a RevOps Partner on our Customer Success team, reporting to Justin, our Head of Sales & CS, you drive Vasco product implementations and the ongoing support that follows, from onboarding through early scale. Your goal is to get clients real value out of agentic workflows in Vasco fast, and to keep delivering that value over time, which is what secures net retention. You work directly with senior client stakeholders, often the people who own the revenue number, so part of the job is earning their trust and guiding their decisions with credibility.

We are open to candidates at different levels, including senior, taking on a bigger book of business. 2 to 4 months in, you are independently delivering implementations that create reliable time to value and customer relationships the team can count on. We move fast!

WHAT YOU WILL DO

- Vasco Product Implementations: Lead or support Vasco implementations from onboarding through post-go-live optimization, scaled to the complexity of each engagement. The goal: clients have agents running in production within days.

- Requirements translation: Turn ambiguous client business requirements into scalable revenue workflows across Vasco and their CRM.

- CRM architecture: Configure Vasco and design or improve CRM structures so the two integrate cleanly.

- Diagnostics and audits: Run CRM audits that surface gaps and produce practical, prioritized improvements.

- Senior stakeholder advisory: Advise senior client stakeholders directly, in business reviews and working sessions, with analysis they can act on and present upward.

- Project Management: Manage project timelines and deliverables across multiple client engagements

- Product feedback loop: Feed implementation learnings and client insights back to Product and Customer Success to shape how we better solve client challenges

WHAT WE’RE LOOKING FOR

- Revenue engine experience. You've worked in GTM, Ops, or RevOps, with a real grasp of how revenue functions, handoffs, and metrics fit together. SaaS experience is a strong proxy.

- Senior-stakeholder credibility. You've earned trust with senior client stakeholders through clarity and composure.

- White-glove communication. Impeccable communication paired with the ability to build real rapport, so senior stakeholders feel genuinely looked after at every step.

- CRM builder. You've built and audited in a modern CRM (HubSpot, Salesforce, or equivalent) at an admin or advanced power-user level, including workflows, configuration, and reporting.

- Direct client diagnosis. You've diagnosed problems directly with clients and explained tradeoffs clearly.

- Requirements translation. You can turn vague requirements into structured, actionable plans.

- Multi-engagement delivery. You've managed multiple client engagements at once.

WHAT'LL MAKE YOU STAND OUT

- Agent building. You've built or configured AI agents yourself.

- Bilingual. You're fluent in English and French.

- Revenue metrics fluency. You know your way around pipeline health, forecasting, and conversion-funnel metrics (and other SaaS Metrics)

- BI / analytics. You've designed or maintained BI dashboards or analytics workflows.

- Early-stage GTM exposure. You've supported early-stage or scaling companies through evolving GTM systems.

WHY VASCO

- Small, high-caliber team, with experienced founders still building alongside you.

- Early-stage pace and real ownership: the problems are unsolved, the path isn't fixed, and your judgment and capabilities shape what happens next.

- AI-forward, both in how we work day to day and in what we build for customers.

- Real autonomy, with room to experiment, pick up new skills, and take on projects outside your role: nobody here is boxed in.

- Compensation within the top of the national market, stock options for every team member, uncapped paid time off, generous parental leave, and 100% employer-paid health benefits for you and your dependents.

WHERE YOU'LL WORK

This position is hybrid in Montreal — three days in-person per week (Monday, Tuesday, and Thursday) at WeWork Place Ville-Marie in downtown Montreal.

HIRING PROCESS

- Discovery Call with our talent partner (30mins)

- Hiring Manager Interview (45mins)

- Technical Stage (Challenge + 60 to 90mins Interview)

- Final Interview with our CEO (30mins)

We want you to feel informed and supported at every step. You'll always know where you stand, and we encourage you to ask us anything along the way.

A note on AI: We use AI to help with note-taking during interviews. You can opt out anytime with no impact on your candidacy, and AI plays no part in our hiring decisions. On your side, feel free to use AI the way you would in the actual work, just use it thoughtfully. We're an AI company; we know polished AI output when we see it, and what we're really after is how you think and what you can do.

Background check: The selected candidate will be required to complete a background check before starting.

We hire on the strength of what you bring, regardless of who you are. Need an accommodation at any point in the process? Tell us at [email protected] and we'll make it work.

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À PROPOS DE VASCO

Vasco est la couche de contexte revenu pour les agents IA. Nous structurons tes données de CRM, de facturation, d'appels et de support dans une couche sémantique où chaque métrique est sourcée, chaque…