Revenue Operations Manager (RevOps)

About this role

Abi is a global virtual care platform, providing patients with on-demand, omni-channel access to healthcare professionals in 40 countries around the world. Our mission is to make professional healthcare as easy to access as advice from a friend.
By radically reducing barriers to professional healthcare access, we contribute to the United Nations Sustainable Development Goal 3 “to ensure healthy lives and promote well-being for all."
The role
In this role, you will own and optimise our revenue operations infrastructure. You will support the BD and Client Success teams through clean data, efficient processes, and clear performance reporting. You will also manage pricing tools and coordinate conferences and events that support our commercial growth.
You will report directly to the CEO and work closely with senior leadership on commercial performance.

Objectives
You will ensure our commercial teams operate with clarity, efficiency, and reliable data.

Tasks
Own and manage HubSpot (data integrity, workflows, reporting)
Maintain accurate pipeline, forecasting, and performance reporting
Support BD and CS teams with sales administration and deal tracking
Build and maintain pricing tools and commercial models
Produce regular revenue and performance reports for leadership
Identify and implement process improvements across the revenue cycle
Coordinate conferences and industry events (planning, logistics, vendor management)
Manage related budgets and track ROI from events

Requirements
Attributes
Strong interest in the latest technology innovations
Independently manage your own time
Enjoy working in an international environment
Curious and process-driven
High attention to detail
Comfortable working with senior leadership and contributing to commercial decision-making
People value your integrity, and they trust you to be true to your word
The startup world appeals to you as a professional choice

Skills & Experience
5+ years in Revenue Operations, Sales Operations, or similar role
Strong experience with HubSpot
Experience supporting sales teams with reporting and pipeline management
Strong Excel / Google Sheets skills
Experience building or managing pricing tools or commercial models
Experience coordinating events or conferences is a plus
Experience in a SaaS or subscription-based business is a plus
Professional fluency in written and spoken English

Benefits

MYR 7,500 - 10,000 gross salary per month
Work equipment from day one
Flexibility to manage your own time
Co-working allowance whenever away from your home base
Private health insurance
Travel insurance, covering business and personal travel
Classpass fitness membership wherever it is available
Learning and development resources whenever necessary
A streaming service of your choice (Netflix, HBO, or Disney+ account)

What else?
You will work in a dynamic, international environment with colleagues, clients and partners from around the world.
You will have the opportunity to develop your skills and your career quickly and to establish yourself in a fast-growing company with global ambitions.
You and your friends and family will have free access to the Abi healthcare service.
We encourage applications from those with traditionally marginalised gender, racial, caste, linguistic, ethnic, religious, class or sexual identities.
We look forward to learning more about you!