Revenue Operations Manager

About this role

THE COMPANY

At Builder Prime, we’re revolutionizing the home improvement industry by doing more than just building software—we're giving hardworking contractors their time and freedom back. Our all-in-one business management solution is the essential platform for companies at their "level-up" moment, seamlessly integrating CRM, estimating, production management, payments, and reporting. By replacing disjointed tools with a unified data and automation foundation, we empower businesses to operate more efficiently, win more jobs, and achieve their growth goals.

Builder Prime is backed by Blueprint Equity and is an AI-forward company. That means every employee is expected to use AI on real problems—not hypotheticals, not demos, but the actual work on their desk. We invest in tools, training, and time for our team to experiment and share what they learn. We’re not waiting on the sidelines, and we don’t have it all figured out. We’re building this practice alongside our team, in the open.

We look for collaborative, community-oriented team members who bring initiative, curiosity, and a genuine interest in figuring out how AI can make their work and their customers’ outcomes better.

THE ROLE

Builder Prime is a growing, Series B company where the RevOps function is at an inflection point. Our systems and processes are built out, but as the company scales, much of that infrastructure needs to be rearchitected to support the next stage of growth. This is a chance to take what exists, identify what needs to change, and rebuild it the right way. If you want to shape how a GTM org operates, not just maintain what someone else built, this role was designed for you.

As the Revenue Operations Manager, you will own day-to-day operations across Sales, Marketing, and Customer Success. You will report to the Director of Revenue Operations and work directly with GTM leadership as a strategic partner. That means you will be in the room for planning conversations, your analysis will inform real decisions, and you will have the latitude to drive change across systems, processes, and tooling. RevOps at Builder Prime is a strategic function with a seat at the table, and this role carries real ownership and real influence.

This is also a role at the front of a major shift. AI is changing what a lean RevOps team can accomplish, and we want someone who sees that as an opportunity to raise the ceiling on their own impact. You will have the tools and the freedom to rethink how reporting, enrichment, and automation get done, and to build workflows that punch well above their weight.

This is a remote position open to candidates authorized to work in the US without visa sponsorship, who presently reside in the US. There is a preference for candidates in states where we already have Builder Prime employees: California, Colorado, Florida, Georgia, Idaho, Indiana, Nebraska, New York, Ohio, Oregon, Texas, Utah, Virginia, Washington, and Wisconsin. Builder Prime has an office in the greater Denver metro area (Westminster) that some of the sales team works out of.

THE DAY-TO-DAY

Drive Data-Driven Decision Making

- Build and maintain the GTM source of truth: pipeline coverage, conversion rates, churn and retention, and activity pacing.

- Develop dashboards that GTM leaders actually use, not just ones that exist.

- Own the narrative behind the numbers. Surface trends and risks proactively, without being asked.

Own the Revenue Infrastructure

- Own HubSpot end to end: architecture, workflows, data integrity, and user governance.

- Design a data model that stays trustworthy as volume grows, including the field standards, enrichment logic, and dedupe rules that hold up at scale.

- Design and automate cross-object associations, lead routing, deal desk workflows, and renewal and expansion triggers.

- Establish and protect CRM governance standards. RevOps owns the system; you are the last line of defense against configuration drift.

- Own the operational handoff points across the funnel, from MQL to SAL to closed-won to onboarding. Ensure clean transitions, accurate stage definitions, and consistent data capture at every step so nothing falls through the cracks as deals move between teams.

A note on the shape of this work: much of the current infrastructure needs to be rearchitected, not just maintained. The first two quarters will be front-loaded with a design phase that will include cleanup, normalization, and governance work. That foundation work is the highest-leverage thing you will do all year, because once it is right, everything downstream gets easier and your time shifts toward strategic analysis, optimization, and proactive insight. You are not inheriting someone else's system. You are redesigning it.

Partner Across the GTM Org

- Own the weekly and monthly GTM performance story end to end. You decide what the numbers are actually saying, what is working, what is not, and what needs to change, and you present that directly to GTM leadership. When the Director sets departmental strategy, she is building on your analysis. You are the person who turns raw funnel data into the point of view the leadership team makes decisions on.

- Work with SDR and AE teams on pipeline governance, list building, sequence reporting, and activity tracking. Build scalable processes for territory and lead routing as the team grows.

- Proactively flag conversion gaps and pipeline health issues before they become leadership problems.

- Own renewal and expansion dashboards. Track health scores, churn risk, and expansion signals with enough lead time for CX to act on them.

- Partner with CX leadership to improve visibility into adoption, retention trends, and expansion forecasting.

- Support Marketing on campaign setup, attribution modeling, and multi-channel performance reporting. Ensure inbound and outbound attribution is accurate, documented, and trusted by the team.

Evaluate and…