Revenue Operations Lead

About this role

About Cassi & the Role

We’re building a category defining platform for residential operations and are now scaling rapidly after strong early traction. This is an opportunity to join early, take real ownership, and help build the systems that will power the company’s next phase of growth.

We’re looking for a Revenue Operations leader to build the operational backbone of our go-to-market organization. This is not a traditional RevOps role, you will define how our revenue engine operates, from pipeline generation through conversion, forecasting, and expansion.

This role will have direct impact on how the company scales from early traction to a fully built revenue engine.

What You’ll Do

- Own CRM architecture, data integrity, and GTM systems

- Build and maintain pipeline, conversion, and revenue dashboards

- Define and enforce sales process, stages, and operating cadence

- Build forecasting models and drive forecast accuracy

- Identify bottlenecks across the funnel and drive improvements

- Partner with sales and CS leadership to improve performance

- Support compensation planning and quota tracking

- Implement tools and workflows that increase GTM efficiency

What We’re Looking For

- 5–10+ years in Revenue Operations, Sales Operations, or similar

- Experience supporting high growth SaaS or transactional sales teams

- Deep expertise in CRM systems (Salesforce, HubSpot, etc.)

- Strong analytical and problem-solving skills

- Ability to translate data into actionable insights

- Comfortable operating in ambiguity and building systems from scratch

- High attention to detail and strong ownership mindset

- Bias for action, comfortable moving fast and iterating

What Success Looks Like

- Clear visibility into pipeline, conversion, and revenue performance

- Accurate and reliable forecasting

- Sales and CS teams operating with consistent processes

- Improved conversion rates and shorter sales cycles

- A scalable GTM infrastructure that supports rapid growth

Location

New York, NY (Manhattan) — primarily in office

Equal Opportunity

Cassi is an equal opportunity employer. We welcome applicants of all backgrounds and identities.

This role is critical to turning early GTM traction into a scalable, predictable revenue engine.