Revenue Intelligence Analyst

About this role

About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role
As a Revenue Intelligence Analyst, you will turn Dialpad’s revenue data into actionable insights, scalable reporting, AI-enabled automation, and decision support for the go-to-market organization.

This role sits on the Planning and Governance team and blends data analysis, reporting, understanding of business systems, AI agent automation, and strong business partnership. You will build and maintain dashboards, define and enhance datasets in BigQuery, automate recurring reporting, identify opportunities to deploy AI agents and workflow automation, and translate business questions into clear reporting and analytical solutions. You will also serve as a key liaison between business stakeholders and data or systems teams, ensuring that reporting outputs and automation solutions align with business needs.

Your work will help leaders understand pipeline performance, forecast trends, operational health, and broader business performance with greater clarity, speed, and confidence.

This position reports to the Director, Revenue Ops Planning & Governance, and has the opportunity to be based in our Austin or Tempe offices.

What you’ll do

• Own executive reporting across the revenue (pre and post-sales) organization.

• Deliver high-quality monthly, quarterly, and ad hoc reporting for senior leadership.

• Synthesize complex data into clear business narratives and recommendations.

• Create holistic reporting views that connect performance across teams, segments, and motions.

• Ensure leaders have timely, accurate, and decision-ready insights.