Retail Sales Trainee

About this role

Job purpose
Responsible for driving fuel, lubricants sales and NFR income on sites in his/her geographical area and ensuring optimum site and service standards.
Duration: 1 year

Principle Accountabilities

• Manage site operating standards and processes for geographical area under his/her responsibility, ensuring consistent delivery of the Shell Customer Commitment and compliance.

• Maximize all sales potential by applying retailing principles and processes, including fuels, lubricants, LPG, Shell card, NFR offers.

• Drive customer loyalty.

• Manage key Retail economic levers to maximize site profitability and income.

• Deliver Sales & Operations targets for geographical area through regular reviews and appropriate action plans.

• Ensure compliance with the Site Operations/HSSE standards, contracts and manuals.

• Effectively manage relationships with retailers.

• Participate in recruitment, selection and development of the right Retailer.

• Manage site performance and administration through coaching, supporting and performance.

• Ensure completion of trainings earmarked for retailer and site staff.

• Ensure integrity of VE assets on site.

Key Challenges

• Ability to motivate retailers to deliver the targets.

• Maintain optimum site and service standards on all sites.

• Ability to operate efficiently within a multifunctional team.

Requirements

• A degree in Engineering or Sales & Marketing

• Demonstrate the ability to analyze trade area information to deliver business solutions

• Good negotiation skills

• Valid drivers’ license

Closing Date: 30 June 2026