Retail Assistant Manager

About this role

<div class="content-intro"><div class="chunk" data-v-3ffef1c0=""> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">At Cannabis & Glass, we're passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. As the largest recreational dispensary chain in Eastern Washington and Oregon — with locations in North Spokane, Spokane Valley, Liberty Lake, and Ontario — we take pride in offering the region's best cannabis prices and widest selection.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Joining our team means working alongside some of the most experienced leaders in the industry, in an organization that consistently ranks among the highest-performing cannabis retailers in the region. We offer diverse opportunities for professional growth, and we're looking for people who take pride in their work, move with purpose, and thrive in fast-changing environments.</p> </div></div><h3><strong>About the Role</strong></h3> <p>As a <strong>Retail Assistant Manager</strong>, you’ll play a critical role in driving operational excellence, building a motivated team, and ensuring every customer has an outstanding experience. You’ll support the General Manager in overseeing day-to-day store operations including inventory control, cash handling, compliance, visual merchandising, and staff training.</p> <p>This is a dynamic leadership position for someone who thrives in fast-paced, high-volume retail environments and wants to be part of an organization setting the standard for professionalism and performance in the cannabis industry.</p> <h3><strong>What You’ll Do</strong></h3> <ul> <li>Lead daily operations and ensure store readiness through compliance, cleanliness, and team execution.</li> <li>Manage and reconcile all cash operations (vault, registers, pickups, EOD reports).</li> <li>Oversee end-to-end inventory control including receiving, audits, adjustments, and vendor returns.</li> <li>Coach and develop employees to deliver best-in-class service and meet sales goals.</li> <li>Execute promotions, merchandising plans, and online/kiosk order management.</li> <li>Partner with corporate departments on procurement, HR, and marketing initiatives.</li> <li>Handle escalated customer concerns and ensure positive resolutions.</li> <li>Maintain schedule flexibility, reliability, and professional leadership standards.</li> </ul> <h3><strong>Who You Are</strong></h3> <p>You are an adaptable, accountable, and competitive professional with a strong work ethic. You hold yourself and your team to the highest standards, embrace technology to improve efficiency, and take pride in maintaining a safe, compliant, and customer-focused store.</p> <h3><strong>Why Join Us</strong></h3> <p>We believe in <strong>meritocracy</strong>, <strong>dependability</strong>, and <strong>commitment to excellence</strong>. This is an opportunity to grow with a company that rewards performance, values innovation, and builds future industry leaders. You’ll be part of a team that values trust, teamwork, and accountability—helping redefine what legal cannabis retail can be.</p> <h2><strong>Benefits and Compensation:</strong></h2> <ul> <li><strong>Earn $44,720 - $53,664 annually </strong></li> <li><strong>Bonus incentives program</strong></li> <li><strong>Employee discount includes 50% off smokable cannabis products</strong></li> <li><strong>Health, Dental and Vision insurance</strong></li> <li><strong>Free Employee Assistance Program (EAP)</strong></li> <li><strong>Employee Discount Program offering exclusive discounts from top national retailers</strong></li> <li><strong>Paid Sick Leave (PSL) and Personal Time Off (PTO)</strong></li> <li><strong>Holiday Pay(1.5x) for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day!</strong></li> </ul> <h2><strong>Greenhouse Scorecard Attributes</strong></h2> <h3><strong>Skills</strong></h3> <ul> <li>Retail operations management</li> <li>Cash handling & reconciliation</li> <li>Inventory control & compliance</li> <li>Staff coaching & development</li> <li>Customer service & queue management</li> <li>Scheduling & labor optimization</li> <li>Merchandising & promotional execution</li> <li>Conflict resolution & escalation management</li> </ul> <h3><strong>Qualifications</strong></h3> <ul> <li>2+ years in retail or hospitality leadership (cannabis experience a plus)</li> <li>Proven ability to manage up to 25 employees per shift</li> <li>Familiarity with POS, kiosk, or order management systems</li> <li>Strong reporting and KPI tracking capabilities</li> <li>Ability to lift up to 50 lbs and stand for extended periods<br><br></li> </ul> <h3><strong>Company…