Residential Security Agent

About this role

<div class="content-intro"><p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for!<br><br>Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.  <br><br>Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: <br> <br>Integrity – Collaboration - Relationships – Excellence – Creativity - Results  </span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Join Us,</span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Concentric - "Your World Secured"</span></p></div><p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">We are currently looking to hire a <strong>Residential Security Agent </strong>to join our team embedded with our client in San Francisco, California! </span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">*This position is onsite. </span></p> <p><span style="text-decoration: underline; font-size: 10pt; font-family: verdana, geneva, sans-serif;"><strong>JOB DESCRIPTION</strong></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">The Residential Security Agent (RSA) will serve a critical security function while maintaining a customer service-focused approach. The RSA will act as a member of the client’s residential physical security team providing onsite security services. The individual will monitor access control systems, support incident management, and coordinate emergency response. This is a full-time position working 12-hour shifts including 24/7 coverage including weekends and holidays. Schedules will be established in advance for a  ‘4/3 and 3/4 ‘ schedule.</span></p> <p><span style="text-decoration: underline; font-size: 10pt; font-family: verdana, geneva, sans-serif;"><strong>RESPONSIBILITIES</strong></span></p> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Act to support threat management and emergency response and be the first point of contact for client security needs. </span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Monitor and manage camera system, access control technology and other security tools</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Monitor critical facility functions as assigned by the client</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Advise and take action addressing unknown visitors, phone calls, and other contacts</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Maintain excellent rapport and open lines of communications regarding client needs, requests for support, service issues, and deliverables. </span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Provide a high standard of customer service delivery for clients, guests, and staff</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Ensure client deliverables are met across the full suite of security services </span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Proactively communicate with clients regarding risks to personnel, property, or privacy</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Ensure completion of any client required plans, surveys, or reports.  </span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana,…