Remote Senior Cybersecurity Support Engineer, Cortex XSIAM

Sobre el puesto

Palo Alto Networks is seeking a Senior Technical Support Engineer - Focused Services to join our Cortex XSIAM support team. This remote role involves solving complex security and SIEM-related issues, working with developers, and ensuring high-quality customer service across geographies. You will interact with cross-functional teams to mitigate risks and deliver lasting solutions. You will learn clients’ environments, navigate cloud and on-premise deployments, and drive improvements through J-18…