Remote SaaS Support Specialist — Customer Success
Placements24 · Cape Town City Centre, Cape Town Region · 2026-11-01
About this role
Placements24 is seeking a Remote Customer Support Specialist for its SaaS products. The role focuses on delivering expert technical assistance via email, chat, and phone, guiding customers through setup and troubleshooting, and ensuring customer satisfaction in a fully remote environment. The ideal candidate has strong SaaS knowledge, excellent communication, and experience with CRM and helpdesk tools. This position supports clients from Benoni, Gauteng, ZA, while working remotely. J-18808-Ljbf…
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