Remote Patient Onboarding Specialist
Lever, Inc. · South Africa · 2026-10-09
About this role
Lever, Inc. is seeking a Patient Onboarding Agent (Customer Support) based in South Africa for a remote, long-term contractor role. You will guide patients through onboarding for at-home sleep testing and oral appliance treatment, from purchase to telehealth scheduling and kit completion. You will manage a 100 patient caseload, perform proactive outreach, handle inquiries via phone, SMS and email, protect PHI, and coordinate with insurance, clinical, sales and manufacturing teams to keep J-1880…
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