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Remote Lead - Guest Experience & Relations

Placements24 · Gauteng, South Africa · 2026-10-05

executiveRemote
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About this role

Placements24 is seeking a Lead Hospitality Guest Relations Specialist to spearhead remote guest experience initiatives. You will set service standards, manage a remote team, and ensure personalized support across all touchpoints, delivering exceptional experiences for guests in a virtual environment. The role emphasizes leadership, CRM-driven processes, and proactive guest engagement within the hospitality and tourism sector. J-18808-Ljbffr

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