Remote Italian-speaking Customer Service Representative with Sales (Travel Proje

About this role

Location: Remote (Portugal-based candidates only)
Start Date: April 10, 2025
Full-time, 40 hours/week, 8 hours/day
Monday to Sunday 08:00 to 19:00 - Rotative shifts
Days off: 2 days (rotative)

We are hiring an Italian-speaking Customer Service Representative to support our client's growing team. Work from home and provide top-notch assistance to travelers and passengers.
Responsibilities:

• Handle customer inquiries via phone, email, and chat.

• Provide information about travel services and bookings.

• Troubleshoot and resolve customer issues effectively.

• Maintain accurate records and follow up with customers.

Requirements:

• Fluency in Italian (C1) and English (B2), both written and spoken

• Previous customer service experience is preferred.

• Previous sales experience is mandatory!

• Ability to work rotational shifts.

• Strong problem-solving skills and a customer-first attitude.

• EU member state passport, a valid residence card for Portugal, an expression of interest or a job-seeker visa (a MUST)

Originally posted on Himalayas