Remote - Health Information Specialist

About this role

Health Information Specialist - Remote
Summary of Position:
​​The Health Information Specialist is primarily responsible for supporting the intake and validation of requests into Verisma Release Manager; the majority of the requests will run through the Monitored Retrieval Tool (MRT). This role is a crucial link between the MRT processing team and the Monitored Retrieval Tool to ensure accuracy and an optimized turnaround time. This role is also responsible for processing STAT record requests & phone calls that come in “after hours” to support the onsite client team. This role requires a schedule of: Monday to Friday 2pm -10:30pm EST.
Duties & Responsibilities:

• ​​Review and intake all requests into VRM accurately and timely

• ​Intake requests utilizing multiple software applications

• ​Read and interpret forms and authorizations

• ​Support the resolution of HIPAA-related release issues

• ​Process STAT record requests in a timely and efficient manner

• ​Organize records and documents to complete the ROI process

• ​Process requests utilizing Verisma Software applications & client EHR

• ​Receive inbound phone inquiries from requesters regarding record requests

• ​Provide exemplary customer service

• ​Attend training sessions, as required

• ​Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained

• ​Ensure turnaround times (TAT) and service level agreements are met (SLAs)

• ​Perform other related duties, as assigned, to ensure effective operation of the department and the Company

• ​Live by and promote Verisma Core Values​

Minimum Qualifications:

• ​​High school diploma or GED equivalent, required; some college preferred

• ​Minimum 2 years’ medical records experience and/or clerical/office work

• ​Availability to work a rotating schedule of up to 12hour shifts, not to exceed 80 hours in a two-week period, including evenings, weekends and holidays

• ​Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks

• ​Experience in a healthcare setting, preferred

• ​Knowledge of HIPAA and state regulations related to the release of PHI, preferred

• ​Maintain accuracy and productivity standards

• ​Must be able to work independently​

Originally posted on Himalayas