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Remote Health Care Contact Center Lead

Inizio Medical · Cape Town Region, Western Cape · 2026-10-10

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About this role

Inizio Medical is seeking a Health Care Contact Center Supervisor to lead remote teams across multiple SA locations. The role focuses on coaching, quality oversight, and ensuring service levels meet client KPIs while upholding regulatory standards. You will monitor performance metrics, support program training, and maintain patient privacy in a secure remote work environment. The position requires flexibility to support US business hours. J-18808-Ljbffr

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