Remote E‑commerce CX Leader
Placements24 · Sandton, North Johannesburg · 2026-10-03
About this role
Placements24 is seeking a Customer Experience Manager to lead the e-commerce journey from a fully remote position. Drive strategies to improve satisfaction, loyalty, and reduce churn across all online touchpoints. You will collaborate with product, marketing, and engineering teams to deliver a seamless customer journey, monitor NPS/CSAT/CLV, and foster a customer-centric culture in a growing online retailer. J-18808-Ljbffr
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