Remote Developer Lead / Integration Developer (VA ESOM)

About this role

Overview

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.
By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.
Kentro is hiring for a Developer Lead / Integration Developer to support the VA ESOM contract. This role will lead and coordinate ServiceNow development and integration activities, translate approved business and technical requirements into executable solutions, drive development work through design, build, testing, release.
The ideal candidate is a highly skilled ServiceNow developer and technical lead with strong experience delivering enterprise ServiceNow solutions and integrations. This role requires the ability to provide technical direction to developers while remaining actively engaged in solution design, development, integration, troubleshooting, technical reviews. The candidate should be able to identify technical dependencies, risks, blockers early and work collaboratively across architecture, business analysis, testing, Product Owners, integration teams to support predictable delivery.
Reporting to the SAM Project Manager/Lead, working closely with ServiceNow architects and the broader SAM delivery team, this position plays a key role in maintaining technical continuity, strengthening development execution, advancing SAM capabilities within the VA ESOM environment. The Developer Lead / Integration Developer will support development planning and sequencing, technical decision-making, release readiness, documentation, knowledge transfer while helping ensure solutions are scalable, supportable, aligned with approved SAM requirements.
Location: Remote - This position can be performed remotely within the United States and will support Eastern Time working hours.
Compensation Range: The anticipated base salary range for this position is $155,000–$175,000 annually and reflects Kentro’s good-faith expectations at the time of posting. Final compensation is determined based on the role’s requirements, relevant skills, experience, education, certifications, work location, applicable security clearance requirements, market conditions, internal equity, and contract requirements.
This Job Description reflects the primary duties of the role; however, it is not intended to be all‑inclusive. Team members may be asked to take on additional responsibilities in alignment with customer expectations, business needs, and Kentro’s culture of collaboration and adaptability.

Responsibilities

ServiceNow Development & Technical Delivery

• Lead and coordinate ServiceNow development activities supporting the VA ESOM Software Asset Management (SAM) workstream.

• Design, develop, configure, maintain scalable ServiceNow solutions aligned with approved SAM business and technical requirements.

• Translate approved requirements, user stories, acceptance criteria into technically executable solutions and development tasks.

• Provide hands-on development support while guiding developers through solution design, implementation, troubleshooting, delivery.

• Review technical approaches and code to promote solution quality, maintainability, performance, alignment with ServiceNow development standards.

• Identify technical dependencies, risks, blockers, design considerations early and drive them to appropriate resolution or escalation.

ServiceNow Integration & Solution Engineering

• Design, develop, troubleshoot, support integrations between ServiceNow and enterprise systems and data sources supporting SAM capabilities.

• Collaborate with ServiceNow architects and integration stakeholders to define appropriate integration patterns, data flows, interfaces, technical dependencies.

• Support troubleshooting and root-cause analysis of complex development, integration, data-flow issues.

• Apply best practices for security, reliability, performance, scalability, maintainability across ServiceNow solutions and integrations.

• Maintain appropriate technical documentation for implemented solutions, integrations, configurations, design decisions.

Development Planning & Release Execution

• Translate approved priorities into actionable development plans and support estimation, sequencing, execution of development work.

• Coordinate technical activities across development, testing, defect resolution, release-readiness activities.

• Work closely with Scrum/BA, testing, Product Owners, architects, the SAM Project Manager/Lead to identify dependencies and maintain visibility into development progress and blockers.

• Support technical validation, defect resolution, regression activities, production-release readiness.

• Ensure appropriate knowledge transfer and technical continuity across the development team.

Operational Collaboration

• Partner with Product Owners, business analysts, software asset management stakeholders, architects, testers, integration teams to understand requirements and translate them into effective ServiceNow solutions.

• Participate in requirements refinement, solution-design discussions, technical reviews, release-planning activities.

• Clearly communicate technical constraints, dependencies, risks, solution options to both technical and non-technical stakeholders.

• Support continuous improvement of development practices, delivery processes, ServiceNow SAM capabilities.

Technical Leadership & Communication

• Serve as a technical lead and mentor for ServiceNow developers supporting the SAM development workstream.

• Provide technical direction and support to developers while remaining actively engaged in development and integration work.

• Promote engineering quality,…