Remote CX Specialist – First-Line Customer Support

About this role

EdUpStairs invites applications for a Customer Service Agent to act as the first point of contact for clients. The role focuses on quality customer care, matching customer needs to suitable products and services, and achieving KPIs. The position requires Matric and 6 months call centre experience is advantageous. You will handle inquiries across voice, chat, email and social media, while maintaining professional and positive interactions. J-18808-Ljbffr