Remote Customer Service Lead - Coaching & Operations

About this role

Pavago is hiring a Customer Service Supervisor to own the customer experience end-to-end and lead a small team in a remote setup. You’ll manage inbound calls and emails, handle sales inquiries, coordinate shipping, and coach a two-person team to deliver consistent, high-quality service while collaborating with leadership. This high-autonomy role suits proactive problem-solvers who enjoy wearing multiple hats and contributing to growth in a startup-like environment. J-18808-Ljbffr