Remote Credentialed Veterinary Technician

About this role

Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.

Remote Credentialed Veterinary Technician (LVT/CVT/RVT)

$18-$22/hour

Why Join Bond Vet?

Our Remote Veterinary Nurses provide an amazing experience to both clients and pets when they contact our clinics for care. You’re one of the first touchpoints for our patients when they call or email, so you’ll use hospitality and tact to ensure our clients are receiving high touch customer service and assistance. You’ll partner with our in-clinic doctors and staff to ensure appropriate medical advice, results, and care plans are developed and communicated to our clients.

Schedule: 4 days a week, 10-hour shifts, 2-3 weekends per month required based on staffing needs

• Shift Times (EST): 8am-6pm & 10am-8pm

*We are currently considering applicants from the following states: VA, TX, GA, NC, NJ, NY, FL, CT, MA, IL, MD, DC, and PA*

What You’ll Get

• Competitive Pay: $18-$22/hour (based on experience)

• Comprehensive Benefits

• Medical, Dental & Vision Plans

• $0 monthly premiums for qualified individuals

• Mental health support programs

• 401(k) with partial employer match

• Paid Parental Leave

• Pet Bereavement Leave

• In-Clinic Pet Care Discount

• Generous Employee Referral Bonus (up to $8,000)

Other Perks
At Bond Vet, we believe the little things matter. We’ve designed our clinics and team experience to make everyday work life more comfortable, supportive, and fun.

• A Fur-ever Home Feeling: A welcoming, supportive culture where people—and their pets—truly belong. 🐾

• Pet & Chosen Family Bereavement Leave: Time to grieve and care for what matters most.

• Leadership That Sets Us Apart: Our leaders are hands-on, supportive, and invested in your growth.

What You’ll Do

• Provide medically appropriate tele-triage, patient assessment, and case direction

• Communicate diagnostic results, treatment plans, and education to clients

• Support DVMs with care delivery, medical advice boundaries, and follow-up

• Review and approve medication requests using standing orders

• Support clinics and Virtual Care Coordinators with medical inquiries and administrative needs

Core Responsibilities

Medical Triage & Case Assessment

• Handle escalations from Yellow AI IVR, chatbot, and text workflows when cases require human medical review

• Assess patient symptoms via phone, email, or text to determine urgency

• Determine whether a clinic visit, referral, or home monitoring is appropriate

• Provide legally compliant medical advice to Bond Vet clients only

• Escalate to DVM when needed

Diagnostic Review & Client Communication

• Review and communicate bloodwork, fecal results, cytology, radiology interpretations, and other diagnostics

• Use standing orders for common conditions (e.g., positive fecals)

• Prepare clear, empathetic written summaries using macros and templates

• Triage any follow-up questions and route to the appropriate clinician when beyond nursing scope

Medication Review & Approvals

• Review, approve, or deny third-party pharmacy medication requests (Chewy, Vetsource, 1800PetMeds) using standing orders or through doctor input

• Notate decisions clearly for clinics and DVMs

• Ensure regulatory compliance in all prescription-related communication

Communication & Client Support

• Manage a high volume of emails, calls, and platform-based messages

• Support Virtual Care Coordinators with…