Rely Radiology Support Specialist

About this role

Full Time: Mon, Tues, Thurs & Fri 7a-5p
Pay Range: $15.00-$17.00

• Contact doctors via email and phone to read cases as needed.

• Notification to customers when cases are delayed with estimated completion time if known.

• Monitors the delivery of x-ray reports delivered via fax.

• Relays verbal x-ray results on critical findings to the ordering facility and/or physician.

• Documents, research, and resolves customer issues using the computer system.

• Upholds client and patient confidentiality at all times.

• Maintains training manuals and disseminates new policies or procedures or changes to same.

• Maintains regular consistent attendance, punctuality, and personal appearance.

• Adheres to all company regulations as stated in the company handbook.

• Create and manage the Support Specialists staffing schedules.

• Approve and schedule PTO and Vacation requests from employees.

• Train and supervise Support Specialists and assist with reviews.

• Rotate schedule as needed to work with every shift to observe performance and train staff.

• Answer general questions and assist other staff throughout the shift.

• Provide assistance off hours by phone as needed.

• Communicate with the IT department regarding the status of the systems and development and testing of new programming.

Other duties as assigned.
#DL
Originally posted on Himalayas