Relationship Manager - CIBD

About this role

At Access Bank, we have a deep commitment to taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting edge financial technology and the most welcoming and friendly service, you’ll be at the front and centre representing our brand and culture.
Do you have a passion for customers, building relationships, and delivering extraordinary customer service? We're looking for energetic, enthusiastic professionals to be the face of Access Bank to our corporate clients.
Our offerings focus on relationships with corporates in various sectors by delivering several financial solutions to meet their needs.
As a Relationship Manager, you’ll give leadership and direction required to ensure that customer relationships are developed and maintained by providing excellent financial products and services that add value to the customer while minimizing costs and risk to the bank. You’ll acquire, manage, retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs.
Functions & Responsibilities
Draw up work schedules for identifying and marketing prospective customers
Maintain good public relations with current and prospective customers
Plan and report on Marketing calls for the unit
Structure credit facilities to address customers needs and prepare/review credit proposals with the Group Head
Monitor and ensure customers’ compliance with credit agreements
Present to and defend proposals before the Credit Committee
Provide on-the job training for Account Officers
Negotiate foreign exchange and credit rates with customers within limits set by the bank to ensure maximum profitability to the bank
Monitor the unit’s performance against monthly/quarterly/annual plans
Prepare the Unit’s annual budget for consolidation and incorporated into the Group budget by the Group Head
Prepare and present the Unit’s Monthly Profitability Report (MPR) to the Group
Appraise supervised Account Officer(s)
Perform other duties as assigned by the Sub-Sector Head
Requirements
Minimum of 5 years of experience in a bank, 2-3 years of which should have been in a team position.
A good first degree in any discipline. Relevant Masters’ degree and/or a recognized professional certification will be an advantage.
Good analytical aptitude and proven ability to learn and exert sound judgment
Consistently demonstrate strong attention to details.
Ability to be client focused and results oriented
Excellent verbal and written communication skills
Consistently demonstrate a professional attitude
Knowledge of treasury services products is a plus
Credit skills/experience (i.e., financial accounting, commercial lending, industry awareness, loan structuring, etc.)
Knowledge of credit and the credit approval process; able to work with business and risk officers, product partners ‎and clients on credit requests‎ and issues
Proven planning, negotiation and organizational skills; able to prioritize and manage multiple client requests and projects

Qualification
A good first degree in any discipline. Relevant Masters’ degree will be an advantage
Professional Membership
A recognized professional certification will be an added advantage

Required Knowledge, Skills and Abilities
Excellent Oral & Written communication skills
Credit/Marketing skill
Excellent financial analysis / interpretation skills
Presentation Skill / Problem solving capabilities
General managerial/ administration
Team building / conflict management
Coaching
Leadership / Influencing
Organization and coordination skills
Strategic orientation
Entrepreneurship/ taking ownership
Self-Management
Interpersonal Skills