Regional Property Manager

About this role

Reporting directly to the Director of Property Management, the Regional Property Manager plans, directs, and supervises site management activities within a regional portfolio managed by the Property Management Department. The Regional Property Manager supports BHP’s operational objectives by managing the team members to ensure maximum occupancy, successful residency, and program compliance. The Regional Property Manager ensures operational compliance for affordable, low-income housing tax-credit, project-based vouchers and contracts, and/or market rate housing in the City of Boulder. Areas of responsibility include developing and leading strong property management teams that ensure strong resident relations, control property specific budgets, monitor market conditions and attract and retain residents by providing superior customer service. The Regional Property Manager ensures work quality and adherence to established policies and procedures and performs the more technical and complex tasks relative to the assigned areas of responsibility.

HIRING RANGE AND BENEFITS:
$85,000-$100,000 DOQ
Applications will be accepted through October 23rd, 2026.

We know our employees are our most important resource, in addition to rewarding and meaningful work we enjoy:

• Medical, dental, vision health plans.

• Retirement benefits that include PERA defined benefit plan plus 401k and 457 plans.

• Paid life insurance.

• Employee wellness program.

• Select Summer Fridays off (if applicable)

• Long term disability

• 13 paid holidays per year plus vacation and sick leave.

• Excellent work-life programs, such as flexible schedules, training opportunities, and more.

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COMPETENCIES:
Interpersonal Skills – Commits to finding ways to work with a wide array of people and finds ways to adjust to working in different situations and with people who have different styles.
Peer Relationships – Can quickly find common ground and solve problems for the good of all, can solve problems with peers with a minimum of noise, is seen as a team player and is cooperative, easily gains trust and support of peers, encourages collaboration, can be candid with peers.
Dealing with Ambiguity – Can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, isn’t upset when things are up in the air, doesn’t have to finish things before moving on, can comfortably handle risk and uncertainty.
Self-Knowledge – Is personally committed to and actively works to continuously improve him/herself, understands that different situations and levels may call for different skills and approaches, works to deploy strengths, works on compensating for weakness and limits.
PM Skills - Advanced PM program knowledge. Housing programs include Low Income Housing Tax Credit; Project Based Vouchers; Project Based Contract; Public Housing; HOME; City of Boulder Affordable and Market Rate properties.
Drive for Results - Can be counted on to exceed goals successfully, is constantly and consistently one of the top performers, very bottom-line oriented, steadfastly pushes self and others for results.
Organizing – Can marshal resources (people, funding, material, support) to get things done, can orchestrate multiple activities at once to accomplish a goal, uses resources efficiently and effectively, arranges information and files in a useful manner.
Customer Service – Provides exemplary customer service to applicants, residents, community partners, and co-workers.
Communication Skills - Able to convey verbally and in writing complex information in a professional, clear, and concise fashion using correct grammar and punctuation. Able to navigate conflict and have difficult conversations with staff, peers, and residents. Understands and practices the principles of active and effective listening. Strives to constantly improve communication skills. High level of attention to detail and accuracy.
Time Management - Strong organizational and prioritization skills. Practices regular, predictable attendance. High level of attention to detail and accuracy. Self-motivated, proactive, and resourceful.

ESSENTIAL JOB FUNCTIONS:

• Assume responsibility and provide oversight for BHP’s property management activities and operations; including fiscal management of assets, occupancy, resident relations, and collaboration with maintenance and resident services functions for assigned properties including curb appeal and site safety.

• Ensure compliance with all relevant programs (HUD, LIHTC, HOME, City of Boulder, etc.). This position manages most of BHP’s current project-based voucher portfolio from a property management and voucher compliance perspective.

• Participate in the development and implementation of goals, objectives, budgets, policies, and priorities for assigned property management portfolios; identify resource needs; recommend and implement policies and procedures.

• Select, train, motivate and evaluate assigned personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.

• Provide direction and quality supervision for property managers and other assigned staff; meet with staff to identify and resolve problems; assign work activities and projects; monitor workflow; review and evaluate work products, methods and procedures; ensure consistency of communication, implementation of policies and procedures, and data tracking.

• Works productively and strategically with onsite Maintenance and Resident Services staff to drive toward operational goals and assumes responsibility for property performance across the Regional Portfolio.

• Ensure the delivery of departmental employee training, motivation, supervision and evaluation; provide guidance, support and constructive feedback to team members.

• Review case files for transfers, eviction, reasonable accommodation requests, medical requests and…