Regional Director Northeast - NY, NJ, MA, PA, VT, NH, DE, CT

About this role

CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. Through our innovative portfolio of molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services, we partner with healthcare providers, patients, and biopharma organizations to help inform clinical decision-making and improve patient outcomes.
At CareDx, every employee has the opportunity to contribute to innovations that help transform patient care and improve lives.
The Region Director (RD) is a senior commercial leadership role with full accountability for scaling performance, talent, and operating discipline across a growing, multi-state region. This role requires a leader with deep oncology diagnostics experience, proven success leading teams through expansion and change, and the ability to drive adoption across multidisciplinary oncology care teams, including Otolaryngology (Head & Neck Surgeons), Medical Oncology, Radiation Oncology, and Colorectal Surgeons.
Region Directors are expected to operate as enterprise leaders, owning results, developing people, enforcing standards, and serving as a direct extension of the national commercial strategy.
Job Responsibilities
Reporting to the SVP, Commercial Operations, the Region Director will lead and support the Commercial organization by driving regional performance, developing talent, and ensuring disciplined execution across a growing, multi-state territory.
Regional Sales Leadership & Scale Execution

• Own regional performance and accountability across a growing sales organization

• Translate national strategy into clear regional priorities, execution plans, and expectations

• Drive disciplined execution through regular performance reviews, pipeline inspection, and forecast rigor

• Ensure consistent adoption of selling best practices across both legacy and newly onboarded representatives

Multidisciplinary Oncology & Diagnostic Leadership

• Lead teams selling a complex oncology diagnostic into Otolaryngologists (Head & Neck Surgeons), Medical Oncologists, Radiation Oncologists, and Colorectal Surgeons across academic and community settings

• Set the standard for sales excellence by modeling strong selling skills, deep clinical acumen, and effective engagement with KOLs and multidisciplinary HCP stakeholders; serve as a visible example of what “good” and “excellent” look like in the field

• Demonstrate expert-level understanding of the oncology macroenvironment, including tumor boards, multidisciplinary care teams, referral pathways, and institutional decision-making dynamics

• Coach and enable sales representatives on navigating tumor boards, care pathways, and multidisciplinary clinical conversations with confidence and credibility

• Leverage advanced sales analytics and CRM platforms (e.g., SFDC, Tableau) to

• partner with the sales team in identifying major and incremental growth opportunities within accounts and Centers of Excellence

• Ensure strong clinical fluency and compliant positioning of NavDx®, aligning messaging with evolving standards of care and cross-functional stakeholder needs

Field Coaching & Performance Management

• Spend meaningful time in the field coaching through live customer interactions

• Deliver timely written field summaries following field visits to reinforce expectations, strengths, gaps, and action plans

• Set clear performance standards and address underperformance decisively and constructively

• Develop and execute Individual Development Plans (IDPs) aligned to both near-term results and long-term growth

Talent Development & Organizational Leadership

• Identify, develop, and retain top talent as the organization scales

• Play an active role in hiring, onboarding, and ramping up new sales representatives

• Build bench strength and succession plans for future leadership roles

• Partner with Sales Training to reinforce onboarding, advanced training, and ongoing skill development

Cross-Functional & Enterprise Leadership

• Partner closely with Commercial Operations, Sales Training, Marketing, Medical Affairs, Market Access, Business Operations, and Human Resources

• Provide structured, data-driven feedback from the field to inform strategy, prioritization, and resource allocation

• Represent regional insights and performance in leadership forums with clarity and credibility

Operational Excellence & Discipline

• Ensure best-in-class CRM (Salesforce) usage, call documentation, and pipeline hygiene

• Drive forecast accuracy and proactive risk identification

• Reinforce standardized processes as the organization scales, without slowing execution

• Promote consistent compliance with internal standards and operating guidelines to enable efficient, scalable growth

Requirements

• Bachelor’s degree required; advanced degree preferred

• 8+ years of experience in oncology and diagnostics sales

• 3+ years of direct people leadership experience managing field sales teams

• Demonstrated experience working with ENT / Head & Neck Surgery, Medical Oncology, Radiation Oncology, and/or Colorectal Surgery

• Proven success leading teams through growth, expansion, and change

• Strong coaching mindset with a documented track record of developing high-performing sellers

• Operationally rigorous, data-driven, and comfortable managing complexity

• Willingness to travel extensively within the region (50–70%)

Role Competencies:

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Healthcare Market Understanding: Anticipates the potential business implications of an evolving healthcare marketplace and identifies new opportunities for growth

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Business & Territory Planning: Aligns market and customer needs and insights with CareDx products, solutions and services to develop strategic action plans

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Analytics and Insight Generation: Leverages many sources of complex business and customer data to generate insights, identify market trends and opportunities, and inform…