Recruiting Operations Manager

About this role

CHAOS Industries is redefining modern defense with omniscient systems purpose-built for today's realities. Designed and built by top U.S. military veterans and Silicon Valley innovators, CHAOS Industries' products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats. In a world where technological threats move at unprecedented speed, CHAOS Industries delivers advanced sensing and detection solutions that give the ultimate advantage: time.

CHAOS Industries was founded in 2022 and has raised $1B in total funding from leading investors including 8VC, Accel, and NEA. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, and London. For more information, please visit www.chaosinc.com.

Role Overview:

We are seeking a Recruiting Operations Manager to own the infrastructure and logistics that power our hiring engine. You'll lead a team of Recruiting Coordinators, drive process improvements, and ensure every touchpoint in the candidate journey is seamless and scalable. This role sits at the intersection of people, process, and systems and is critical to our ability to hire exceptional talent at speed. If you're energized by operational excellence and thrive in a fast-moving environment, we want to hear from you.

Responsibilities:

• Directly manage and develop a team of Recruiting Coordinators, ensuring high performance, and smooth day-to-day recruiting logistics

• Own and continuously improve recruiting coordination workflows, from scheduling and offer logistics to onboarding handoffs

• Maintain, administer, and optimize recruiting systems and tools (ATS and beyond), ensuring data integrity and system health

• Lead the design and iteration of interview training programs and scorecard frameworks in partnership with Recruiting and HR

• Partner with Recruiting to build, update, and standardize recruiting communications, including email templates and candidate-facing messaging

• Partner with Recruiting to evaluate, implement, and manage new recruiting tools and technologies to improve team efficiency

• Partner with HR, Recruiting, and business stakeholders to identify process gaps and drive cross-functional improvements

• Develop and track operational metrics to measure team performance and inform continuous improvement efforts

• Work 4-5 days onsite out of our office in Hawthorne, California

Minimum Requirements:

• 5+ years of experience in recruiting operations, HR operations, or a closely related field

• 2+ years of people management experience, with a track record of developing high-performing coordinators or ops specialists

• Deep familiarity with Greenhouse (ATS) and recruiting tech stacks; hands-on experience with system administration and configuration

• Strong process orientation; you can identify inefficiencies, design solutions, and execute implementation end-to-end

• Experience designing or improving interview frameworks, scorecards, or structured hiring programs

• Highly organized with exceptional attention to detail and the…