Quality Manager

Over deze functie

As **Quality Manager Belgium**, you will be responsible for a broad range of activities:

**Quality Management and Customer Complaints Handling**

* Coordinate and follow up on customer complaints, quality incidents, and non-conformities. * Manage quality escalations and ensure their timely resolution. * Conduct or oversee root cause analyses and the implementation of corrective and preventive actions.

**Operational Support and Team Guidance**

* Provide support to commercial and operational teams in the management of complex customer cases. * Advise stakeholders on quality-related issues and associated best practices. * Act as the key point of contact for quality-related matters within the Belgian organization.

**Stakeholder Coordination and Management**

* Collaborate closely with local, regional, and international teams (Sales, Supply Chain, Services, Technical Support, and Quality). * Ensure effective communication between all stakeholders within a matrix organization. * Represent the Quality function during internal meetings and when interacting with customers, when required.

**Quality Performance and Continuous Improvement**

* Monitor quality performance indicators, identify trends, and anticipate risks. * Prepare reports and performance updates for management. * Drive continuous improvement initiatives and ensure the sustainable implementation of agreed actions.

* A 3-month interim assignment, with the possibility of extension based on business needs. * A full time contract * A competitive salary package in line with your experience. * Attractive fringe benefits. * A dynamic, multicultural, and stimulating work environment.

**Interested?** Send your CV to **[email protected]**

**See you soon!**