Quality Engineer ServiceNow + ATF (Automated Testing Framework) Manager

About this role

Job Description: SKILLS QA Manager will lead a small group of testers and provide guidance, support and hands-on test management. Significant project/program experience in an enterprise preferred. Involvement in the planning, monitoring, and control of the testing activities and tasks. Develop overall test strategy Review and endorse test plan and test report Develop UAT Test Cases Manage and provide leadership to a group of test professionals in the organization. Collaborate with the stakeholders, devise the test objectives, test strategies, and test plans. Measure, report and manage defects remediation, progress and test results throughout testing phases. Develop and refine test processes, methodologies, disciplines and measurements Raise risks and issues Ensure the effective application of defect management practices Provide regular progress updates and input into the weekly project status reports and other formal communications SKILLS REQUIRED Experience in leading the ServiceNow testing projects for about 1-2 years and should have complete knowledge of the testing process. CSA certification (nice-to-have) Must have minimum ISTQB Foundations certificate SQL skills Strong functional testing expertise Proven project experience in software testing to provide considered, meaningful and applicable advice Demonstrated technical aptitude to be able to understand, question and organize technical topics and translate them into business terms Strong analytical and problem-solving skills Strong negotiation skills and ability to influence internal and external decision-makers Good business analysis skills, will contribute to requirements continuous improvement processes Experience Level: 11-13 Years