Quality Assurance Manager

About this role

Our client, a leading UK wealth manager serving affluent and high-net-worth customers, is seeking an experienced QA Manager to lead quality assurance across its technology estate.
The role will establish a consistent approach to testing across customer-facing digital products, internal platforms and third-party systems. Working closely with technology, product and business teams, the QA Manager will ensure that changes are delivered safely, efficiently and to the standards expected within a regulated wealth-management environment.
This is a hands-on role, combining ownership of the QA approach with direct involvement in business-critical projects and releases.

Key Responsibilities:

• Own and develop the organisation’s QA and testing strategy, standards and processes

• Lead functional, integration, regression, user acceptance and non-functional testing

• Develop test plans, acceptance criteria and quality gates for technology releases

• Build and improve test-automation capability

• Embed quality assurance throughout the software-development lifecycle

• Work with technology and business teams to identify risks, defects and dependencies early

• Coordinate user acceptance testing and manage defects through to resolution

• Provide clear reporting on release readiness, testing outcomes and quality risks

• Ensure effective testing of integrations and data flows between internal and third-party systems

• Support the safe adoption of Microsoft Copilot, including testing AI-enabled workflows, outputs and controls

• Oversee the quality of delivery from external technology providers

• Support incident reviews and drive continuous improvement across testing and release processes

Requirements

• Strong experience in QA or software testing within wealth management, banking or another regulated financial-services environment

• Experience owning or developing a QA and testing strategy

• Strong knowledge of functional, integration, regression and user acceptance testing

• Experience testing customer-facing platforms, APIs, system integrations and data flows

• Experience implementing or improving test automation

• Good understanding of Agile delivery, DevOps and CI/CD practices

• Experience working with third-party technology providers

• Strong understanding of operational risk, information security and data protection

• Ability to communicate technical issues clearly to business and senior stakeholders

• A pragmatic, hands-on approach, balancing delivery speed, customer experience and risk

• Experience testing or embedding Microsoft Copilot or other enterprise AI tools would be advantageous
Benefits
Length: 6-month contract