QA Team Lead

About this role

<div class="content-intro"><p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong>We’re Capital on Tap 👋<br></strong></span><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">💳 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.</span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier. </span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started! </span></p></div><p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">📍 Porto Matosinhos | 🏢 2 Days in the Office | <span style="font-family: helvetica, arial, sans-serif;">€65,000 - <span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">€75</span></span>,000</span></span></p> <h3><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong>Quality Engineering at Capital on Tap 🚀</strong></span></h3> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Quality Engineering is embedded across our mission teams, partnering with Engineering, Product, and UX to champion quality at every stage of the software lifecycle. We build quality in from the start - not bolt it on at the end.</span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">As QA Team Lead, you will shape how we think about quality, grow the capability of the people around you, and help us ship faster with confidence. You will be expected to drive AI tool adoption across the team and embed intelligent tooling into everyday engineering practice.</span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>What You'll Be Doing 🗃️</strong></span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>People, Coaching & Knowledge Sharing</strong></span></p> <ul> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Coach the team on best practices and domain knowledge to ensure they are self-sufficient.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Transform junior members into independent experts capable of leading their own initiatives.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Establish a “Self-Serve First” culture and document answers so the team does not rely on the Lead’s memory.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Deliver performance conversations with compassion - separate the work from the person and focus on the mechanism of failure rather than blame.</span></li> </ul> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>Influence & Stakeholder Alignment</strong></span></p> <ul> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Partner with Dev and UX to govern the feature lifecycle and ensure the team has the context to act independently.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Represent QA in company-wide working groups and influence the wider engineering roadmap and priorities.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Push back constructively on unrealistic demands before they become debt the team must manage alone.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Align quality standards with business priorities so the team can play the game effectively from the sidelines.</span></li> </ul> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>Ownership &…