QA Automation Engineer

About this role

Description of the Company
Top Employers Institute is the global authority on recognising excellence in People Practices. We help accelerate these practices to enrich the world of work. Through the Top Employers Programme, participating companies can be certified and recognised as an employer of choice. The Certification is awarded to organisations based on the participation and results of the HR Best Practices Survey covering six HR domains consisting of 20 topics such as People Strategy, Work Environment, Talent Acquisition, Learning, Diversity & Inclusion, and Wellbeing.
In 2026, Top Employers Institute certified nearly 2,500 organisations in 131 countries/regions. These certified Top Employers positively impact the lives of over 14 million employees globally. Top Employers Institute. For a better world of work.
QA Automation Engineer
The Digital Team at Top Employers Institute is responsible for the development and support of the digital platforms which include Salesforce Sales Cloud, Experience Cloud (Portal), Pardot, and CRM Analytics. These digital platforms support the core business processes for Marketing, Sales, Operations (Certifications) and Finance, and provide our clients with access to the survey, analytical insights, best practices and our website.
The Digital Team is looking for a QA Automation Engineer to lead the design and implementation of automated testing across our Salesforce platforms and integrations, extending to our Mid-Market product and, as capacity allows, our public website. You will build and maintain the automation framework, use AI to make our testing faster and more resilient, and ensure high-quality deliverables through continuous, automated validation. You will work closely with developers, functional consultants, the Product Owner, and other stakeholders to validate functionality, usability, and integrations. You report to the Salesforce Architect and work closely with other members of the Digital scrum team, a fun team with skilled people from various nations.

This is a fully remote role open to candidates based anywhere in India. A location in or around Pune is a nice-to-have, but by no means a requirement.
Key Responsibilities

• Designs, builds, and maintains the test automation framework and regression suites for our Salesforce applications, Experience Cloud portals, integrations, and our Mid-Market product.

• Extends automated test coverage to the Mid-Market product and, as capacity allows, our public website.

• Automates UI testing of dynamic Lightning and LWC interfaces using Playwright and Selenium, handling Shadow DOM, iframes, and non-deterministic element IDs.

• Uses AI to accelerate and strengthen automation — generating and maintaining test cases, self-healing locators, and AI-assisted test authoring and debugging.

• Builds automated API and integration tests to validate our integrations below the UI.

• Integrates automated suites into our CI/CD pipeline so tests run continuously on every change.

• Works with developers, product owners, and other team members to ensure quality deliverables.

• Actively contributes in sprint ceremonies: refinements, planning, reviews and retrospectives.

• Delivers concise documentation of test strategy and results.

• Exchanges knowledge and ideas with other team members.

Key result areas and main activities
Building and maintaining test automation:

• Design, develop, and maintain automated test suites (UI and API) for Salesforce applications, Experience Cloud portals, integrations, and the Mid-Market product.

• Extend automated coverage to the Mid-Market product and, as capacity allows, the public website.

• Automate testing of dynamic Lightning and LWC interfaces, handling Shadow DOM, iframes, and non-deterministic element IDs.

• Apply AI-assisted techniques — test generation, self-healing locators, and AI-supported authoring and debugging — to make automation faster and more resilient.

• Build and maintain API and integration test automation to validate integrations at the service layer and reduce reliance on brittle UI tests.

• Integrate the automation suite into CI/CD and version control so tests run automatically; triage, diagnose, and report failures.

• Perform functional, regression, and integration testing, and support user acceptance testing (UAT).

• Execute test cases and document results, defects, and issues using tools like Jira and Confluence.

• Participate in Agile/Scrum ceremonies and contribute to continuous improvement of QA processes.

Gain and share knowledge

• Stays informed on and shares knowledge about testing techniques, automation frameworks, AI-assisted testing, and the Salesforce platform.

• Pro-actively reaches out to colleagues to understand company goals, delivery processes, business processes, existing implementations, etc.

Qualification Criteria

• Fluent in English.

• Good communication skills with technical and non-technical stakeholders.

• Experience with working in an international organization.

• 4+ years in QA, with 2+ years of hands-on test automation experience.

• Proven experience designing and maintaining automation frameworks with Playwright and Selenium.

• Strong programming skills in a relevant language (TypeScript/JavaScript, Java, or Python).

• Experience automating dynamic web UIs, including Shadow DOM and Lightning-style components.

• Experience using AI tools to support test creation, maintenance, or debugging.

• Experience with API test automation (e.g., Postman/Newman, REST Assured, or Playwright API testing).

• Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions, Jenkins, or Copado) and version control (Git).

• Experience with defect tracking and test management tools (e.g., Jira).

• Good functional understanding of the Salesforce platform.

• Familiarity with Agile/Scrum methodologies.

• Knowledge of SOQL.

Nice to have

• Experience with Salesforce-specific automation tools (e.g.,…