PSP Key Account Manager

About this role

Stay Group is an innovative marketing company building and scaling products in the iGaming and entertainment industry.
We are looking for a PSP Account Manager to drive PSP integrations and payment operations across our brands.
You will manage the full lifecycle of payment provider partnerships — from negotiations and compliance to integration, launch, and ongoing support — while working closely with Product, Finance, Compliance, and Technical teams to ensure efficient and scalable payment solutions.
Requirements

• Strong understanding of payment systems, payment flows, and related performance metrics.

• Experience working with PSPs, payment operations, or fintech/payment products.

• Knowledge of payment processes from product, technical, operational, backend, and contractual perspectives.

• Strong analytical skills with the ability to identify trends and optimize payment performance.

• High level of self-organization and ownership.

• Upper-Intermediate English level (B2+) for communication with international partners.

Responsibilities

• Manage the full PSP integration lifecycle: from introduction and commercial alignment to launch and post-integration monitoring.

• Coordinate with finance, legal, product, and IT teams to ensure smooth implementation processes.

• Maintain regular communication with payment providers regarding operational, technical, and commercial matters.

• Monitor payment performance metrics, conversion rates, tariffs, limits, and channel efficiency.

• Analyze payment data and provide actionable insights to improve performance.

• Handle operational requests and issue resolution with internal teams and external providers.

• Ensure accurate and up-to-date documentation in Confluence.

• Prepare reports and track implementation progress according to business requirements.

• Organize and participate in regular calls with internal stakeholders and PSP partners.
Benefits

• Freedom to choose where to work: work from anywhere in the world with the freedom of remote options.

• Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.

• Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.

• A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.

• Comfort Fuels Success: experience comfortable conditions that inspire productivity and foster professional growth, giving you the tools and space to excel.

• Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.