Project Manager (Creative Advertising Campaigns)
Criticalmass · San Jose, Costa Rica · 2026-06-26
About this role
<p>The Project Manager reports to a Program Manager. Works closely with Directors and Subject Matter Experts, designers, developers and quality to ensure flawless project execution, efficient resource allocation, project financial sanity and client satisfaction. He/She supports grows project delivery discipline and helps to develop processes, documentation, standardization and tools. He/She is a key player on building high-energy, multi-disciplinary teams. He/She is interested, invested and passionate about the industry, the clients we serve, and the work produced.</p> <hr> <p><strong>You will:&nbsp;</strong></p> <ul> <li> <p><strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:276}">You will:</span></strong></p> </li> <li data-start="312" data-end="421"> <p data-start="314" data-end="421">Manage&nbsp;<strong data-start="321" data-end="353">end-to-end campaign delivery</strong>: concepting, development, execution, trafficking, and evaluation.</p> </li> <li data-start="422" data-end="517"> <p data-start="424" data-end="517">Ensure the entire team understands the&nbsp;<strong data-start="463" data-end="494">project tools and workflows</strong>&nbsp;(Smartsheet, Figma).</p> </li> <li data-start="518" data-end="619"> <p data-start="520" data-end="619">Facilitate&nbsp;<strong data-start="531" data-end="554">clear communication</strong>&nbsp;between creatives, strategists, production, and account teams.</p> </li> <li data-start="620" data-end="704"> <p data-start="622" data-end="704">Identify blockers early, propose solutions, and keep the project moving forward.</p> </li> <li data-start="705" data-end="817"> <p data-start="707" data-end="817">Maintain a&nbsp;<strong data-start="718" data-end="738">big-picture view</strong>&nbsp;of integrated campaigns, ensuring all components align within the ecosystem.</p> </li> <li data-start="818" data-end="920"> <p data-start="820" data-end="920">Support teams across&nbsp;<strong data-start="841" data-end="868">North America and LATAM</strong>, navigating fast-paced, high-visibility projects.</p> </li> <li data-start="818" data-end="920"> <p data-start="820" data-end="920"><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:276}">Act as internal POC for assigned projects, including set-up and running of meetings, recording and distributing actions, flagging and communicating risks&nbsp;</span></p> </li> <li data-start="818" data-end="920"> <p data-start="820" data-end="920"><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:276}">Lead small to medium-sized projects with budgets likely under $500K and with teams of 10 or fewer, with direction from Associate Program Director or above&nbsp;</span></p> </li> <li data-start="818" data-end="920"> <p data-start="820" data-end="920"><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:276}">Collaborate to ensure the work stays on brief, client needs and feedback are understood and addressed, and the work delivered is of high quality&nbsp;</span></p> </li> <li data-start="818" data-end="920"> <p data-start="820" data-end="920"><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:276}">Communicate day-to-day with clients on project intake, status, and updates and facilitate conversations for clarity of feedback/setting of expectations&nbsp;</span></p> </li> <li data-start="818" data-end="920"> <p data-start="820" data-end="920"><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:276}">Work through dependencies and decisions required with internal teams and third parties • Identify and act on organic account growth opportunities in partnership with Client Services&nbsp;</span></p> </li> <li data-start="818" data-end="920"> <p data-start="820" data-end="920"><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:276}">Perform analysis and report on project health, attend finance meetings to inform account health (Metrics include: Remaining forecast, forecast to completion, burn (actuals) to date, % project progress, % budget utilized)</span></p> </li> <li data-start="818" data-end="920"> <p data-start="820" data-end="920">Facilitate (when appropriate) in project retrospective and sunsetting process&nbsp;</p> </li> <li data-start="818" data-end="920"> <p data-start="820" data-end="920">Act as a beacon of best practice within the account and discipline&nbsp;</p> </li> <li data-start="818" data-end="920"> <p…
Skills asked for
- figma
- excel
- jira
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