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Project Manager (Creative Advertising Campaigns)

Criticalmass · San Jose, Costa Rica · 2026-06-26

executive
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About this role

The Project Manager reports to a Program Manager. Works closely with Directors and Subject Matter Experts, designers, developers and quality to ensure flawless project execution, efficient resource allocation, project financial sanity and client satisfaction. He/She supports grows project delivery discipline and helps to develop processes, documentation, standardization and tools. He/She is a key player on building high-energy, multi-disciplinary teams. He/She is interested, invested and passionate about the industry, the clients we serve, and the work produced.

You will:

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You will:

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Manage end-to-end campaign delivery: concepting, development, execution, trafficking, and evaluation.

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Ensure the entire team understands the project tools and workflows (Smartsheet, Figma).

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Facilitate clear communication between creatives, strategists, production, and account teams.

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Identify blockers early, propose solutions, and keep the project moving forward.

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Maintain a big-picture view of integrated campaigns, ensuring all components align within the ecosystem.

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Support teams across North America and LATAM, navigating fast-paced, high-visibility projects.

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Act as internal POC for assigned projects, including set-up and running of meetings, recording and distributing actions, flagging and communicating risks

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Lead small to medium-sized projects with budgets likely under $500K and with teams of 10 or fewer, with direction from Associate Program Director or above

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Collaborate to ensure the work stays on brief, client needs and feedback are understood and addressed, and the work delivered is of high quality

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Communicate day-to-day with clients on project intake, status, and updates and facilitate conversations for clarity of feedback/setting of expectations

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Work through dependencies and decisions required with internal teams and third parties • Identify and act on organic account growth opportunities in partnership with Client Services

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Perform analysis and report on project health, attend finance meetings to inform account health (Metrics include: Remaining forecast, forecast to completion, burn (actuals) to date, % project progress, % budget utilized)

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Facilitate (when appropriate) in project retrospective and sunsetting process

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Act as a beacon of best practice within the account and discipline

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Skills asked for

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