Project Manager

About this role

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

🌟 Hiring: Project Manager (Client Location) | New Era Technology 🌟

Client Location: Kuala Lumpur, Malaysia
Company: New Era Technology – www.neweratech.com
Work Type: Full-Time (Onsite)

Employment: Permanent

🚀 About the Role:

New Era Technology is looking for experienced Project Manager to be deployed at our prestigious client in Malaysia at their Kuala Lumpur Office.

Job Scope

Purpose of this role

• Manage tactical and transformation projects and technology implementation throughout the project lifecycle.

• Identify, document, analyze, challenge internal & external customer requirements (if required), to ensure the project meets business needs / strategic aims.

• Undertake detailed project planning & documentation (defining project deliverables, success criteria, benefits management, dependencies, change control, risk management) including escalating risks and issues as required.

• Ensure compliant with project governance and standards as stipulated in the PMO Governance Framework.

• Communicate the roles and responsibilities defined in the project organization structure.

• Resolution of issues and mitigation of risks without compromising the timeline.

Main Responsibility

Project Planning

• Define and validate the project scope, objectives, deliverables, and success criteria.

• Develop a detailed project plan.

• Plan and secure the required resources, budget, and project team structure.

• Identify and manage project risks, assumptions, dependencies, and mitigation plans.

• Establish project governance, reporting cadence, and escalation mechanisms.

• Develop a stakeholder engagement and communication plan to ensure alignment and commitment

• Conduct the project kick-off to prepare for execution.

Project Execution

• Develop work breakdown structure (WBS) for resource allocation and identify dependencies.

• Define and communicate roles and responsibilities of project team (including vendor) to ensure alignment in terms of expectation and accountabilities.

• Create and maintain work schedules, define milestones and critical path for timely completion.

• Establish and maintain regular meetings/cadence for progress reviews, SDLC tollgate reviews, and prioritization/escalation discussions.

• Understands the scope and requirements of the project and ensures the implementation is compliant to company processes and BNM/RMIT regulations.

• Understands technical issues and escalate issues as needed and drive them to resolution.

• Effectively use metrics to track progress, identify issues, make decisions and improvements.

• Proactively anticipate project risks and issues to identify resources, corrective actions or leadership escalations needed to maintain project timelines.

• Manage change using appropriate verification techniques to assess impact, evaluate options, estimate cost, and present justification for approval by Project Sponsor / PSC.

• Identify and escalate project interdependencies and propose mitigation for associated risks.

• Adhered to project governance and following the established project management methodologies

• Perform project closure with proper handover and acceptance by the stakeholders and submit files for PMO project repository.

Post Implementation

• Formalized support model for project closure.

• Perform post implementation review and share lessons learned.

Change and Risk Management

• Chair project status meeting to drive outcomes, or lead problem solving meetings to reach conclusions and agreement on resolutions.

• Perform risk management to mitigate all identified risks.

• Oversee project communication and clarify communication gap by delivering message / guidance / directions timely, driving decisions, and updating stakeholders.

• Manage expectation of Project Sponsor throughout the project lifecycle, which includes to obtain buy-in from Key Stakeholders / Senior Management.

PMO / Project Governance

• Adopt project governance standards and ensure desired outcomes and its original intent is met.

• Formalize project organization structure, roles and responsibilities, person-in-charge, and key deliverables.

Key Result Area

• Project baseline accepted

• Alignment on Project plan and scope

• Detailed project plan and clear milestones

• Alignment on scope, budget, schedule, team, risk / issue, communication

• Project closure with support model accepted

• Stakeholder satisfaction

• Project deliverables documentation

• Formalized support model

• Share lessons learned

• Stakeholders buy-in

• Timely communication

• Compliant to PMO Governance

Qualification and Experience Requirement

EDUCATION

• Bachelor's Degree / Professional Degree in Computer Science/Information Technology or equivalent.

• Professional certification in project management is preferred, but certified PMP and/or certified Scrum Master is added advantage.

WORK EXPERIENCE

• At least 5 years of experience in managing IT projects and system implementation / enhancement, with at least 3 full lifecycle of system implementation.

• Technical…