Project Director

About this role

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Career Team is looking to hire a Project Director who will be responsible for managing and supervising staff, and overseeing the administration, programs, and strategic plan. The Project Director will oversee all aspects of the Workforce Innovation and Opportunity Act (WIOA) Title 1, Adult and Dislocated Worker, as well as other special project grants (RERP, and HUD-CDBG) including plans, implement, administer, and evaluate projects and activities necessary to ensure programmatic performance and compliance standards are met. In this role, the incumbent will practice working knowledge in Workforce Development protocols, which include a basic understanding of the field, core programs, and business plans. As a leader and member of the Corporate Management Team, the Executive Director is accountable for ensuring quality and integrity across Workforce functions. This position is expected to be 100% onsite. The selected candidate will be required to work on-site at the listed location.

The Project Director will play an integral role in Career Team’s mission of accelerating the human condition!

Career Team also offers a competitive package including:

• 401k with a generous employer match

• Medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans

• Disability insurance

• Employer-sponsored life insurance policy

• Supplemental insurance

Your Impact on Career TEAM’s Success:

• Experience with digital literacy and basic skills training programs

• Completion of the hard skills Credential Training Program

• Ensures compliance with contract requirements, including adherence to policies and procedures, and program monitoring

• Focus on expenditure rates, ensuring on-track performance without disallowed costs, driving metrics, and performance, providing support and coaching to staff, and creating service delivery plans

• Labor Market research and evaluation

• Case management

• Performance outcomes

• Job search activities using skill, aptitude, and value assessment software

• Enrollment services

• Placement outcomes

• Coordinate the planning and implementation of policies and procedures for continuous improvement and customer satisfaction

• Partner with the local development Workforce Board to ensure local area needs are met, support growth, and build community awareness of WIOA and partner services

• Serve as the primary local contact and contract liaison funding source

• Lead a team of high-functioning employees to execute the program initiatives while supporting employee growth in becoming highly trained workforce development professionals

• Develop and implement strategies to incorporate a focus on performance objectives in the daily operations of organizational staff

• Responsible for the planning and implementation of policies and procedures, and a quality management model for continuous improvement and customer satisfaction

• Hire, train, and develop staff, ensuring an appropriate application learning process

• Accurate and thorough completion of required documentation and reports

• Approach each day and task with a “ZAG” mindset

• Other duties and projects as needed

To Qualify for This Role, You Must Have:

• Bachelor’s degree in business, marketing, public relations, or community organization or development

• Bilingual (Spanish) preferred

• Knowledgeable about the local region and relevant partners

• 5+ years of experience in operations or project management, and at least 3 years’ workforce/WIOA experience

• 5+ years of experience in business, marketing, public relations, education, and/or human and/or workforce development services

• Knowledge of planning and organizing work standards, processes, and references to regularly assist management

• Experience in hiring, recruiting, and retaining staff and managing employee relations matters.

• Strong fiscal management of budgets, revenue management, leveraging of funds, invoice processing, and/or reconciliation

• Understanding of technical support underlying issues related to quality assurance and data management,t and reporting

• Knowledgeable of human-centered approach for excellent customer service and complaint resolution and taking action to prevent future occurrences

• Strong emotional intelligence and the ability to lead a team with different working styles

• A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient maintain a high level of confidentiality

• Sharp attention to detail with strong organizational, analytical, research, and critical thinking skills

• Computer literate with proficiency in Microsoft Office (e.g., Word, Excel), PowerPoint, training platforms, and case management or customer relations software applications

• Exceptional time management skills to meet deadlines and work under pressure

• Excellent verbal and written communication skills

• A Valid Driver’s License

Salary: $85,000-$100,000

Travel: Position may require local travel up to 30% of the time

Employment Type: Full-time, Exempt

About Career Team:
Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team’s outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies

• Recipient of the US Chamber of…