Project Coordinator

About this role

Certified Group is committed to partnering with customers to deliver innovative scientific solutions and expertise – So The World Can Trust In What It Consumes™. Our network of 30+ North American and European laboratories serves the food & beverage, dietary supplements, cosmetics, OTC, tobacco/nicotine, cannabis, and hemp industries.

Our Brands

Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries:

• Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries.

• Food Safety Net Services (FSNS) – A leading network of ISO-accredited laboratories across North America, focused on food safety testing, operational support, and technical services for the food industry.

• Labstat – A global leader in contract research and testing for nicotine, tobacco, cannabis, hemp, and next-generation products, with deep expertise in analytical chemistry and toxicology.

• EAS Consulting Group – A regulatory consulting firm offering expert guidance, training, and auditing support across FDA, USDA, and other regulated sectors, powered by a large network of independent advisors.

• FSNS Certification & Audit – Provides accredited third-party auditing and certification services, including food safety, animal welfare, and GMP programs.

JOB SUMMARY

This role supports the Special Projects Manager in the execution of certification and audit services delivered by FSNS Certification & Audit (FSNS C&A). The position plays a key role in coordinating verification and audit activities—particularly for major clients such as Amazon and TikTok—while ensuring timely, accurate, and compliant service delivery.

The ideal candidate will help manage certification and audit workflows across food, dietary supplement, and personal care (e.g., skincare) manufacturing and distribution environments. This role requires frequent client interaction and cross-functional collaboration within the Certified Group organization. The Special Projects Manager will provide backup support as needed.

ESSENTIAL RESPONSIBILITIES

• Serve as a primary point of contact for clients seeking certification or verification services

• Coordinate incoming verification requests, organize documentation, and ensure timely completion of audits

• Manage customer database reporting and uploads

• Provide administrative support and backup coverage as needed

• Support management in execution of departmental initiatives and special projects

• Communicate professionally with clients across all channels

• Act as a technical liaison between clients and internal teams

• Stay current on industry trends, regulations, and food safety…