Program Manager, Client Success Management

About this role

Job Title:
Program Manager, Client Success ManagementJob Description
Responsible for ensuring client satisfaction and project success.Key Job Functions:

• Project Management

• Effectively manage projects through all phases, with support from team members

• Collaborate effectively with project team members across functions

• Coordinate with and manage the output of vendors/ external partners

• Perform quality control functions on survey/research data, ensuring minimal/no errors

• Drive operational process improvement and innovation

• Client Management

• Proactively provide updates and constantly communicate with clients on program status for continued engagement

• Provide ongoing consultation to clients

Contribute to best practice development and download of best practices to clients
Location:
MYS Work-at-HomeLanguage Requirements:
English, Malay (Required)Time Type:
Full timeOriginally posted on Himalayas