Professional Services Implementation Specialist

About this role

<div class="content-intro"><p><strong>Recruitment Fraud Alert</strong></p> <p>We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.  </p> <p><strong>What to know:</strong></p> <ul> <li>Commvault does <em>not</em> conduct interviews by email or text.</li> <li>We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.</li> </ul> <p>If you suspect a recruiting scam, please contact us at <u><a href="mailto:[email protected]">[email protected]</a> </u></p> <p> </p> <p><strong>About Commvault</strong> </p> <p>Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. </p></div><div> <p><strong>The Opportunity</strong></p> <p>Commvault is seeking a skilled Implementation Specialist to join our Professional Services organization, reporting to the Area Services Manager. This role is responsible for delivering solution deployments to customers across the United States and Canada, ensuring successful implementation and high levels of customer satisfaction.</p> <p>This position is ideal for a technically strong professional who thrives in customer-facing environments and enjoys solving complex data protection challenges. You will work directly with clients to understand their requirements, design and deploy solutions, and ensure systems are properly configured and optimized.</p> <p>We are looking for someone who brings a strong work ethic, attention to detail, and a commitment to delivering quality outcomes while building trusted relationships with customers.</p> <p><strong>What you’ll do…</strong></p> <p>• Partner directly with customers to review requirements, define solutions, and execute deployments<br>• Deliver implementation services aligned to scope defined by the client and sales teams<br>• Design, deploy, and configure Commvault solutions in enterprise environments<br>• Perform system installations and upgrades<br>• Lead data migration and onboarding initiatives<br>• Conduct environment assessments and health checks<br>• Troubleshoot technical issues and provide resolution during implementation<br>• Validate completed work to ensure accurate configuration and alignment with customer expectations<br>• Maintain a strong focus on customer satisfaction throughout the implementation lifecycle</p> <p><strong>Who you are…</strong></p> <p>• 5+ years of experience in data protection or backup and recovery environments<br>• 2+ years of consulting or customer-facing experience<br>• Experience with enterprise storage hardware such as HDS, Dell EMC, NetApp, Oracle, or Quantum<br>• Working knowledge of cloud storage platforms including Azure, AWS, or Oracle Cloud<br>• Proficiency in backup and recovery for Microsoft SQL, Exchange, and SharePoint<br>• Experience with storage systems including SAN, NAS, object, and cloud storage<br>• Familiarity with operating systems including Windows and Linux<br>• Technical exposure to databases such as Oracle, SAP, or similar platforms<br>• Hands-on experience with Commvault or comparable data protection solutions<br>• Understanding of SaaS-based data protection models<br>• Strong communication and presentation skills<br>• Analytical mindset with strong problem-solving skills<br>• Ability to adapt in fast-paced environments</p> <p><strong>Preferred qualifications</strong></p> <p>• Commvault certifications<br>• Bachelor’s degree or equivalent professional experience</p> <p><strong>You’ll love working here because:</strong></p> <p>• Continuous professional development and product training<br>• Clear career growth and advancement opportunities<br>• Inclusive company culture<br>• Comprehensive global benefits package</p> <p>#LI‑PK1<br>#LI‑Remote</p> </div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and…