Product Manager - Loyalty Platform

About this role

Job Title: Product Manager - Loyalty Platform
Location: 100% Remote, Canada
Experience required: 5+ Years
Pay Rate: $70- $75 CAD PH
Role Summary: NearSource is seeking a Product Manager - Loyalty Platform to drive the strategy, roadmap, and end-to-end execution of enterprise-grade digital products. This role will lead the lifecycle of a mobile application and rewards platform, ensuring alignment with digital transformation objectives, KPI-driven performance, and measurable business impact.
Key Responsibilities

Define and execute product strategy aligned with enterprise digital channel objectives

Develop and manage a prioritized product roadmap for mobile app and loyalty platform enhancements

Drive backlog prioritization to maximize customer value and ROI

The author detailed user stories and acceptance criteria to ensure development precision

Partner with cross-functional teams to define and validate functional and technical requirements

Collaborate with UX/UI teams to deliver secure, scalable, and intuitive user experiences

Oversee feature implementation to ensure adherence to specifications, compliance standards, and security best practices

Establish and track KPIs, adoption metrics, and engagement performance indicators

Conduct market research and competitive analysis to inform strategic decisions

Monitor system performance, customer inquiries, and incident trends to drive continuous improvement

Manage third-party vendor relationships supporting digital platforms

Oversee budget allocation and resource planning for digital initiatives

Maintain accurate and up-to-date product documentation

Must-Have Skills

5+ years of experience in product management, product owner, or business analyst roles for digital products

Proven experience delivering mobile applications and digital platforms

Strong expertise in Agile methodologies (Scrum or Kanban)

Demonstrated ability to manage and prioritize complex product backlogs

Proficiency in writing detailed user stories and acceptance criteria

Strong analytical capability using usage analytics, performance metrics, and customer feedback

Experience defining product roadmaps and go-to-market strategies

Ability to establish and track KPIs and success metrics

Strong stakeholder management and executive-level communication skills

Bachelor's degree in Business, Engineering, Computer Science, Product Design, or related field

Nice-to-Have Skills

Experience with loyalty or rewards program platforms

Prior exposure to financial services or the pawn industry's digital products

Familiarity with version control systems such as Git

Experience managing third-party technology vendors

Exposure to digital compliance and security standards

Call to Action
Apply now, or share your resume with salary expectations at
you for considering a career with us. Once you submit your application, our Talent Acquisition team will review your resume thoroughly. If there is a strong match, we will reach out to discuss your experience, role details, benefits, compensation, and next steps. While we strive for transparency, we may not be able to respond to every applicant due to high volume, but we genuinely appreciate your time and interest.
About NearSource
NearSource Technologies is a trusted partner for future-ready software consulting, enabling Fortune 500 enterprises to accelerate digital transformation. Our global engineering teams build and deploy impactful technology for some of the world's most admired brands, working directly on long-term client initiatives.
Equal Opportunity Statement
NearSource is an equal opportunity employer committed to fostering an inclusive and respectful environment. We celebrate diversity and do not discriminate based on race, gender, religion, sexual orientation, age, disability, or background. Innovation thrives when everyone feels empowered to contribute.
Originally posted on Himalayas