Product Manager II [L5] (Eats Quick Commerce)

About this role

첨부된‘사내공모지원서 양식’을 작성하신 후 반드시 제출하여 주시기 바랍니다.
Please complete the attached the Internal Transfer Request Form and submit it.

쿠팡 이메일 주소를 사용해서 지원해 주세요.

Please make sure you are applying with your Coupang e-mail address.

Job Overview:

Coupang Eats is a service by Coupang where we deliver quality food, groceries, and everyday essentials to customers’ doors. We build the Customer app, Store app, Courier app, websites for Stores, back office, and operations systems.

As we expand into Quick Commerce, we aim to provide a fast, reliable, and seamless customer experience for on-demand delivery. We are looking for a Product Manager to own key areas of the customer journey and drive improvements in discovery, ordering, and post-order experience for Quick Commerce.

Key Responsibilities:

As a product manager in the Customer domain, you will focus on building and optimizing the end-to-end customer experience for Quick Commerce. You will work closely with engineering, design, data, and business teams to deliver high-impact features.

• Identify opportunities to improve conversion, retention, and overall customer satisfaction in Quick Commerce

• Define product requirements, use cases, and success metrics; manage the full product lifecycle from ideation to launch

• Use data, experimentation (A/B testing), and customer insights to inform product decisions and iterate quickly

• Collaborate with cross-functional teams to deliver seamless and intuitive customer…