Product Design Director - Doctors & Clinics (100% Remote-friendly, Poland)

O tym stanowisku

WELCOME TO THE GOOD SIDE OF TECH 👋

You might have heard about us, but with a different name: ZnanyLekarz. It all started 12 years ago when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?

DOCPLANNER AT SCALE

We are leaders in 13 countries so far, and more than 90 million patients trust us every month. 300k+ specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.500 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.

At Docplanner we are a diverse group of over 300 people working in Engineering, Data, and Product teams. We are responsible for building the product for all locations. Many of us have been here for over 5 years, yet we still welcome each new person with great joy and excitement.

We could tell you about us, but we will let our reviews on Glassdoor https://www.glassdoor.es/Overview/Working-at-DocPlanner-EI_IE1071394.11,21.htm?countryRedirect=true speak for themselves. In case you’d like to see how it feels to be 100% yourself at work, here’s a video of us https://bit.ly/3xwnSAk.

AND WHY SHOULD YOU JOIN US?

Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed knowing that what you do matters, and that your talents align with your beliefs.

We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the diversity of human experience into account makes a better healthcare experience for all . We’re not just different: we embrace diversity. We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we're 100% remote friendly.

THE OPPORTUNITY

A doctor told us: "I used to see 13 patients a day and felt exhausted. Now I see 20 without feeling tired." Another: "I forget the tool is even on. I just focus on my patient."

That's what we're building toward. Not better software — a clinic that runs itself, so the people inside it can focus entirely on care.

Docplanner already supports 300,000 doctors across 13 markets and facilitates more than 20 million appointments every month. As we evolve into an AI-powered operating system for healthcare, our opportunity is much bigger: our current markets alone represent a potential reach of five million doctors.

We’re looking for the design leader who will shape that future—creating the products and experiences that help doctors run their practices and deliver better care.

THE ROLE

You'll lead design across the full experience of doctors and clinics on Docplanner: the practice management tools they use to run their day, the AI layer that assists them during consultations and beyond, and the way they discover and grow on our platform.

You'll hire and shape your own team from the ground up. You'll work shoulder-to-shoulder with engineering and product leadership as a true peer — not a service to them. You'll spend real time with the people who use what you build, extracting what they can't quite articulate, and turning it into something so simple it disappears into the work.

The people using what you build chose medicine, not software. They should never feel the difference.

WHAT WE'RE LOOKING FOR

- You start from the problem, not the pixels. You can tell the difference between a screen that looks finished and an experience that actually works — and you care far more about the second. You've shipped things that were beautiful and still failed, and you don't want to repeat that.

- You lead through the work, not from a distance. You don’t need to be the person designing every screen, but you can raise the quality of a solution through sharp critique, clear product judgment, strong examples, and a deep understanding of what good design looks like in practice.

- You prove it with users. Your own taste isn't enough for you. You put work in front of the people who'll use it, watch where they get stuck, and you've changed or killed your own ideas because the evidence said so. "I think it's good" isn't the bar — "it solved the problem" is.

- You think in behavior, not just interfaces. You understand why people do what they do — the habits, the anxieties, the shortcuts they take when no one's watching. You design around real human psychology, not idealized flows. This matters now; it matters even more as AI reshapes what an interface even is — from screens people click through to systems that adapt, anticipate, and respond. You're energized by that shift and already thinking about what design means when the product starts meeting the user halfway.

- You've led design for a real product. Not a portfolio of concepts — something people depend on day to day, ideally complex and multi-user, where a wrong call has real consequences. You've owned a significant product area end to end.

- You've grown designers and raised the bar for the function. You've managed, coached, or developed strong designers, set a high standard through the work itself, and left teams better than you found them.

- You can show impact, not just artifacts. You can point to a problem you took on and what changed because of it — steps removed, confusion gone, time handed back, a number that moved.

- AI is part of how you work — how you think, prototype, and lead. Not a tool you're still making your mind up about.

You don't need to come from healthcare, and you don't need to…