Principal Software Engineer (Systems Architect)

About this role

About A1M
A1M Solutions is a woman-owned small business driven by the aspiration to provide value to our customers, employees, partners, and community while remaining aligned to our guiding principles of foundational values, deliberate focus, and empathetic connection.
A1M’s mission is to preserve and improve government healthcare programs that are lifelines for underserved people in the United States, including people in poverty, elderly people, members of ethnic and racial minorities, immigrants, and refugees. We look for projects with nation-wide impact at the intersection of policy, data, and user experience design.
Besides building useful and usable digital services, A1M helps teams improve their agile, user-centered design practices – or helps them get started. Our goal is not just to build sustainable public services, but also to leave our teaming partners and customers more skilled and more confident in the future.
Technology Delivery at A1M
A1M Technology Delivery Practice staff meet client and user needs by planning, building, and maintaining solutions that involve programming and scripting. Our practice includes product managers, software engineers, and data analysts. We analyze government client challenges and identify how best to help the client meet their goals, which may involve custom code, low code, and no code approaches.
Technology Delivery Practice staff work in cross-functional, cross-organizational teams with designers and policy subject matter experts. We approach challenges with flexibility, patience, thoughtful communication, and solid best practices in agile product management and development. We value high-trust teams.
About this role
As an A1M Principal Software Engineer (Systems Architect), you shape both strategic and tactical direction for the systems and teams you touch, across contracts and, where relevant, multiple centers, offices, or programs within the Technology Delivery practice. You operate with high autonomy, advocating for the right solutions rather than only the ones requested, and you're trusted to provide thought leadership and expert consultation, not just high quality delivery. You may act as a team lead, contribute fractionally across multiple contracts, or work as a focused individual contributor, but in every mode you're expected to anticipate opportunities and challenges using the breadth of your expertise, and to engage with people managers, practice directors, and leadership to help shape discipline growth, staffing, and organizational strategy.
Specific to this opening
In this role, you will work with a small cross-functional scrum team to investigate and understand systemic challenges with State Medicaid Enterprise System modernization. You will work with the team to interview states and vendors about their implementation challenges and recommend to the client systems improvements and other interventions.
As well, you will serve as a technical solutions advisor to the contract as a whole, advising on:

• Development of Medicaid policy analysis tools

• How to identify, build, and sustain process automation opportunities

Skills and responsibilities
Technical capabilities

• Build and maintain complex, scalable systems across application and/or infrastructure layers, and multiple components or services, across contracts or programs as needed

• Own components or services from development through deployment, monitoring, and production support

• Deploy and manage systems in cloud environments using CI/CD and infrastructure as code

• Work with APIs, databases, and data pipelines, such as to support system integration and data flow

• Shape system design and drive architectural decisions, including writing decision documents and creating diagrams that inform strategy beyond a single project

• Drive improvements in code quality, testing practices, and development standards across the teams, projects, or contracts

• Contribute to robust DevOps practices, including deployment, monitoring, and incident response

• Mentor engineers across levels and disciplines, review code and technical designs, and shape team and organizational technical direction

• Contribute to robust DevOps practices, including deployment, monitoring, and incident response

• Identify gaps in skills, information, or staffing and recommend solutions

• Seek out and share new technologies and skills that support project and organizational goals

• Lead discussions with internal and external stakeholders, including in exceptionally difficult situations

Communication and collaboration

• Advise, guide, and build connections across teams, projects, or contracts to improve delivery processes and skills for communication and collaboration

• Evaluate the skills and deliverables of teams, projects, or contracts and take action based on that assessment

• Get buy-in from relevant parties (teammates, team leads, government stakeholders, etc.) to make sure necessary work happens

• Proactively recognize risks and conflicts within the team and clients, help identify approaches, and take action, including managing up (understanding timing, context and other pressures, etc.) and escalating when appropriate

Cross-domain understanding

• Shape practice and discipline approach and strategy for collaboration with people in other practices and disciplines, including coaching and mentoring models

• Identify and help resolve causes of contract and project problems that involve people across multiple practices or disciplines

• Initiate and drive projects that require working with multiple people in other disciplines and practices on challenging problems

• Anticipate and proactively provide information needed by other practices and disciplines

Government domain acumen

• Proactively identify and respond to government requirements or policy that may impact project work, such as accessibility, PRA, FOIA, acquisition regulations, and security compliance

• Sufficient government…