Principal Product Manager, Outbound (Remote, US)

About this role

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

As a Principal Product Manager on Lumen’s Outbound Product team, you will lead complex programs that turn product and business priorities into execution and measurable outcomes.

This role is focused on bringing structure and accountability to strategic initiatives that span Product, Engineering, Sales, Marketing, Operations, Finance, and other teams. You will take broad objectives, define the work required to achieve them, establish ownership and measures of success, and drive execution across the organization.

You will work closely with product and business leaders to identify dependencies, resolve barriers, manage risk, and keep teams aligned around the outcomes we are trying to achieve. This is a senior individual contributor role that requires strong program leadership, business judgment, analytical thinking, and the ability to influence across organizations without direct authority.

Location

This is a remote opportunity open to candidates located anywhere in the U.S.

The Main Responsibilities

• Lead complex, cross-functional programs tied to key product, customer, and business priorities.

• Turn broad objectives into clear programs with defined outcomes, workstreams, milestones, owners, dependencies, and measures of success.

• Establish the structure, governance, and operating rhythm needed to drive execution across Product, Engineering, Sales, Marketing, Operations, Finance, and partner teams.

• Identify risks, gaps, competing priorities, and decisions early, drive them to resolution, and provide leadership with clear visibility into where support is needed.

• Lead programs supporting product launches, commercialization, customer adoption, migrations, strategic partnerships, and other key product initiatives.

• Partner with Product leaders to connect product and roadmap priorities to the work required across the business, while bringing program, customer, and field insights back into decisions.

• Use customer, product, operational, and financial data to establish baselines, measure progress, identify opportunities, and support decisions.Build repeatable approaches that improve how complex product and commercialization programs are executed across the organization.

What We Look For in a Candidate

• Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field, or equivalent experience.

• 10+ years of experience in program management, product management, product operations, technology leadership, or related roles.

• Proven experience leading large, complex programs across multiple teams, workstreams, and organizations.

• Demonstrated ability to take broad or ambiguous business objectives, establish the program structure, ownership, governance, and measures of success, and drive execution.

• Strong analytical and business skills, with experience using data to prioritize work, measure progress, and support decisions.

• Strong communication and influencing skills, with experience managing risks, dependencies, and competing priorities while driving alignment with senior and executive stakeholders.

• Strong understanding of enterprise networking and routing concepts, with the technical fluency to lead programs involving network connectivity and effectively engage Product and Engineering teams.

Preferred Qualifications

• PMP, PMI-ACP, SAFe Agilist, or equivalent program leadership experience.

• Experience leading programs tied to product commercialization, customer adoption, migrations, transformation, or strategic partnerships.

• Experience with cloud, AI, networking, digital infrastructure, telecommunications, or enterprise technology.

• Experience working with technology partners and analytics platforms such as Databricks, Palantir, or comparable environments.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$152,066 - $202,755 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$159,670 - $212,893 in these states: CO HI MI MN NC NH NV OR RI
$167,273 - $223,031 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:BenefitsBonus Structure

Requisition #: 343661
Life at Lumen
Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
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