Placements Specialist

About this role

This role is responsible for matching the right virtual assistant with the specific needs and preferences of each client. This role involves understanding the requirements of the clients and the skillsets of the virtual assistants to ensure successful placements and client satisfaction.

TASKS:
Reviewing client requirements and preferences to identify suitable virtual assistants
Conducting interviews and assessments to evaluate the skills and qualifications of potential virtual assistants
Matching virtual assistants with clients based on their expertise, experience, and personality fit
Coordinating and facilitating introductions and onboarding processes for new client-virtual assistant pairs
Maintaining effective communication and relationships with both clients and virtual assistants
Closely communicating with the sales and operations to fulfill any client requests for VAs
Managing all Placements related tools, trackers, files, and folders
Collaborating with all departments to ensure client satisfaction and successful VA Placement through calibration and strategy discussions
Requirements
QUALIFICATIONS:
Highly proficient in client management; experience interacting with clients is a must
Excellent interpersonal skills
High attention to detail
Excellent English communication skills (verbal and written)
Strong organizational skills
Must be willing to work on a night shift schedule

MINIMUM SYSTEM REQUIREMENTS:
PRIMARY SYSTEM
Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
Computer Memory/RAM: 8.00 GB
Computer Operating System: At least Windows 11 64-bit or macOS Ventura
Headset: Any USB-type headset with noise-cancelling feature
Camera: Capable of a clear and crisp video output
BACK-UP SYSTEM
OPTION 1 (BACKUP SYSTEM):
Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
Computer Memory/RAM: 8.00 GB
Computer Operating System: at least Windows 11 64-bit or macOS Ventura
Headset: Any USB-type headset with noise-cancelling feature (Optional)
OPTION 2 (POWER SUPPLY - UPS):
Must be capable of powering your work station for at least 3 hours
Typically a device with 240Wh or higher will be sufficient
Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
PRIMARY INTERNET CONNECTION
DSL / Fiber Connection - Minimum of 100mb/s contracted
BACK-UP INTERNET CONNECTION
Minimum of 20mb/s (Cell)

RECOMMENDED SYSTEM REQUIREMENTS
PRIMARY SYSTEM
Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
Computer Memory/RAM: 16.00 GB
Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
Headset: Any USB-type headset with noise-cancelling feature
Camera: Capable of a clear and crisp video output
BACK-UP SYSTEM
OPTION 1 (BACKUP SYSTEM):
Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
Computer Memory/RAM: 16.00 GB
Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
Headset: Any USB-type headset with noise-cancelling feature
Camera: Capable of a clear and crisp video output
OPTION 2 (POWER SUPPLY - UPS):
Must be capable of powering your work station for at least 3 hours
Typically a device with 240Wh or higher will be sufficient
Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
PRIMARY INTERNET CONNECTION
DSL / Fiber Connection - Minimum of 500mb/s contracted
BACK-UP INTERNET CONNECTION
Minimum of 20mb/s (Cell or wired)
Benefits
RATE AND REWARDS:
Rate is as high as $1000 (USD) monthly
Employment Type: Independent Contractor
Free Training
Paid Time Offs
HMO Coverage
Performance-Based Increase
Permanent Work from Home