Pharmacy Technician, Telehealth

About this role

Company
NavitusAbout Us
Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.. Current associates must use SSO login option at to be considered for internal opportunities. We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap.Pay Range
USD $20.00 - USD $21.54 /Hr.STAR Bonus % (At Risk Maximum)
0.00 - IneligibleWork Schedule Description (e.g. M-F 8am to 5pm)
M-F 8:30am-5pm CTRemote Work Notification
ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.Overview
Navitus is seeking a Telehealth Pharmacy Technician, CPhT to join our Clinical Engagement Center Operations team!
This position will have the opportunity to impact patient’s health every day via the delivery of best-in-class interventions and patient care. Working with pharmacists, nurses and a supportive leadership team, the Telehealth Pharmacy Technician (CPhT) is responsible for aiding in the delivery of clinical interventions and Medication Therapy Management (MTM) services for commercial and Medicare members. The MTM program will include telephonic and/or video chat outreach with members to complete an analysis of a member’s medication regimen.
In addition, the Telehealth CPhT will assist in clinical outreach through the Personalized Member Transition program, Star adherence program and Academic Detailing programs. The Telehealth CPhT will be responsible for obtaining and verifying member information, performing interventions, and executing telephonic outreach to new and existing members and prescribers.
Is this you? Find out more below!
Responsibilities
How do I make an impact on my team?

Place outbound phone calls to members to offer Medication Therapy Management (MTM) services and other commercial programs outside of traditional MTM

Provide outreach to members, prescribers, and pharmacy providers to enhance care coordination and support the Star ratings program

Field inbound phone calls from members to initiate MTM or other CEC services

Conduct telephonic comprehensive medication interviews and document medications as part of the MTM Program

Facilitate communication to clients, providers, and internal staff regarding CEC programs and program outcomes

Maintain knowledge of regulations regarding CEC programs

Develop a full understanding of Navitus Clients’ member experience and how the CEC contributes to improved health and wellness

Compliance with all applicable HIPAA and CMS regulations

Other duties as assigned

Qualifications
What our team expects from you?

High school diploma or GED

Valid Pharmacy technician license/certification as required by state laws

Previous experience as a Pharmacy Technician

Active national pharmacy technician certification through either PTCB or NHA is strongly preferred

Experience as a member of a multi-disciplinary team is preferred

Knowledge of applicable data privacy practices and laws is preferred

Knowledge of healthcare industry practices and HIPAA regulations

Participate in, adhere to, and support compliance program objectives

The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus?

Top of the industry benefits for Health, Dental, and Vision insurance

20 days paid time off

4 weeks paid parental leave

9 paid holidays

401K company match of up to 5% - No vesting requirement

Adoption Assistance Program

Flexible Spending Account

Educational Assistance Plan and Professional Membership assistance

Referral Bonus Program – up to $750!

Location : Address
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