Personal Lines Account Manager

About this role

<p style="line-height: 1;"><span style="font-size: 12pt; color: rgb(0, 0, 0);">Come join our team!</span></p> <p style="line-height: 1;"><span style="font-size: 12pt; color: rgb(0, 0, 0);">There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.</span></p> <p style="line-height: 1;"><span style="font-size: 12pt; color: rgb(0, 0, 0);">Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. </span></p> <p style="line-height: 1;"><span style="font-size: 12pt; color: rgb(0, 0, 0);">Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!</span></p> <p style="line-height: 1;"><span style="font-size: 12pt; color: rgb(0, 0, 0);"> </span></p> <p style="line-height: 1;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong>JOB OVERVIEW: </strong>The Personal Lines Account Manager (Premier Elite Client Advocate) is responsible for providing exceptional service to a group of Premier Elite Client middle-market personal lines customers by providing professional advice and demonstrating advocacy for the client at all times. The Account Manager works independently and must be an excellent problem solver.</span></p> <p style="line-height: 1;"> </p> <p><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong>WHAT YOU'LL BRING: </strong></span></p> <ul> <li style="font-size: 12pt;"><strong><span data-url="ca://s?q=Expand_insurance_foundation_requirement">Proven insurance foundation</span></strong> — Minimum of <strong>3 years</strong> of experience in personal, commercial, or mixed‑lines insurance, with the ability to independently manage a book of business.</li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Attention to detail</strong> — Accurate, thorough work with strong quality control.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Ownership mindset</strong> — Takes full responsibility for issues and follows them through to resolution.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Problem‑solving strength</strong> — Able to assess situations quickly and identify effective solutions.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Strong written communication</strong> — Clear, professional, and concise in all written interactions.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Confident verbal communication</strong> — Articulate and effective in client, carrier, and internal conversations.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Organizational skill</strong> — Manages competing priorities and deadlines with ease.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Independent work style </strong>— Operates efficiently without close supervision.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Education or equivalent experience</strong> — Bachelor’s degree or comparable professional background.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Active broker’s license</strong> — Holds and maintains required state licensing.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Industry software proficiency</strong> — Experienced with Sagitta, Image Right, and other core systems.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Microsoft Office skills</strong> — Proficient in Excel, Word, and Outlook.</span></li> </ul> <p style="line-height: 1;"> </p> <p style="line-height: 1;"><span style="font-size: 12pt; color: rgb(0, 0, 0);"><strong>LOCATION:</strong> Hybrid in Chicago, IL (3 days a week in office) </span></p> <p style="line-height: 1;"><span style="font-size: 12pt; color: rgb(0, 0, 0);"> </span></p> <p style="line-height: 1;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong>WHAT YOU’LL DO:…