People & Culture Business Partner

About this role

About Us

Stio® is an omni-channel mountain brand that designs, develops and sells beautiful, functional, and innovative apparel, footwear and other accessories infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers product via Stio.com, catalog, B2B and its Mountain Studio® retail locations.

We live and love mountain life, and as such see ourselves as caretakers of the resources that provide it. We are proud partners of Protect Our Winters and the Conservation Alliance among many other organizations. We have a strong preferred materials platform, use Bluesign® approved textiles wherever possible, audit our supply chains for best practices, and operate our workplaces responsibly.

We think that outside is the best side and that you can't improve on nature. It's good for mind, body and soul, and it's our responsibility to help enable access for all people, regardless of race, gender, beliefs, background or ability. We strive for inclusion at Stio and in our local and national communities.

YOUR ROLE

At Stio, our people are the heartbeat of the brand. As our People & Culture Business Partner, you'll be the first person employees and managers turn to — whether they're starting their first day, navigating a tough conversation, or looking for clarity on a compliance question. You'll champion a consistent, high-quality experience across our 220+ person team and 25 states, building the kind of trust that makes Stio a place people want to stay.

This role sits at the intersection of people, process, and policy. You'll own day-to-day employee relations, recruiting operations for corporate roles at the manager level and below, and the compliance infrastructure that keeps our multi-state footprint protected. You'll work closely with the Director of People & Culture on complex matters and partner with managers across the business to build their confidence as people leaders.

If you're someone who thrives on variety, loves solving people problems before they become bigger ones, and brings both warmth and rigor to HR work — this role was built for you.

Your Responsibilities

Employee Relations

Serve as the primary HR point of contact for employees and managers, providing guidance on HR policies, employee relations matters, and workplace concerns
Triage, investigate, and resolve employee relations issues with discretion, consistency, and care
Partner with the Director of People & Culture on complex investigations, performance matters, and separations
Serve as the HR partner for our retail Mountain Studio locations, supporting our Retail Area Managers and Mountain Studio Managers on day-to-day people matters
Manage workers' compensation claims from filing through return-to-work, serving as the primary liaison with our carrier

Talent & Performance

Own recruiting operations, including job postings, interview coordination, and offer management; partner with the Director on Director and above hiring
Deliver a consistent, high-quality onboarding experience that sets new hires up for success from offer acceptance through their first 90 days
Support managers with performance coaching, documentation, and performance improvement plans; partner with the Director on Director and above matters
Facilitate promotions and compensation change communications in partnership with the Director of People & Culture

Compliance & Policy

Monitor federal and state employment law changes across 25 states and maintain Stio's compliance documentation and handbooks in real time
Serve as the first responder for policy questions from employees, including wage and hour, leave, and workplace policy
Own annual harassment prevention training compliance, including state-specific requirements across all locations
Maintain required workplace postings and ensure compliance with federal and multi-state posting obligations

Process Ownership

Own the end-to-end onboarding and offboarding process for corporate employees, ensuring a smooth experience and clean handoffs across the team
Administer leave of absence programs in accordance with federal and state law, serving as the primary point of contact for employees
Maintain compliance documentation, new hire paperwork, and HR records with accuracy and appropriate confidentiality
Identify opportunities to improve HR processes, reduce manual lift, and create more consistent experiences across the employee lifecycle
Embody commitment to our company mission, vision, and values

Requirements

Required Qualifications

5+ years of progressive HR experience; HRBP, HR Generalist, or People Operations background strongly preferred
Experience supporting multi-state workforces; working knowledge of employment law across multiple jurisdictions
Experience partnering with retail teams or supporting a multi-location retail environment is required
Experience managing investigations, performance issues, employee separations, and performance management processes, including PIPs and performance reviews
Experience with recruiting operations and ATS management; Workable experience is a plus
Strong communicator and relationship builder; comfortable working with managers and employees at all levels
Highly organized with the ability to manage multiple priorities in a fast-moving, people-centered environment
Proficiency in Google Suite, Asana, and HRIS systems; ADP Workforce Now experience a plus
Genuine love for the outdoors and alignment with Stio's mission, vision, and values

Preferred Qualifications

Experience working with ADP, Workable, and Easy Llama
SHRM-CP, SHRM-SCP, PHR, or SPHR certification
Based in Jackson Hole, Wyoming, Salt Lake City, Utah, or Denver, Colorado

THE FINE PRINT

This role requires occasional travel to Stio's HQ, retail locations, hub locations, or company events approximately once per quarter
Medical, Dental Vision plans
Company Paid Long Term Disability
Employee Assistance…