People Administrator (12 month fixed term)

About this role

About us
CF is a leading consultancy dedicated to making a lasting impact on health and healthcare. We work with leaders and frontline teams to improve health, transform healthcare, embed life science innovation and boost growth through investment.
Our consultancy serves the entire healthcare sector, from healthcare systems and life sciences to health tech and sector suppliers. CF’s multi-disciplinary team provides end-to-end services, spanning strategy, finance, performance, organisational improvement, data and digital. We also create optimal policy conditions for healthcare advancements through evidence-based thought leadership, taking a proactive stance on key issues.
As an inclusive and values-driven organisation, we are committed to excellence and are honoured to have received multiple industry awards. With unmatched access to UK healthcare data and specialist data science expertise, our consultants are a driving force for delivering positive and meaningful change.
We are expanding from the UK into the Middle East and now Ireland, with additional geographies in our 2030 strategy. We inspire clients to make change happen and improve health outcomes. We support our people to be courageous in doing the right thing.
About the role
This is your opportunity to make a real impact in healthcare by providing innovative, efficient solutions and processes to CF’s People who are working to improve health and healthcare as one of the leading healthcare strategy teams in the UK and more globally.
As a People Administrator, you will be a key part of our People team, responsible for maintaining up to date People function systems and helping us deliver efficient, effective People processes. You will ensure the accuracy and efficiency of our HR and LMS system and support the coordination of various People function activities. Your role will involve tracking and reporting on progress against key People metrics, scheduling learning and engagement events, and coordinating our pulse checks and bi-annual People Survey.
This position demands someone who is proactive, flexible, efficient, detail-oriented and highly organised, with an interest in process improvement.  Joining our team offers a unique opportunity for professional development within a dynamic and supportive environment, enabling you to advance your career while contributing to our organisational growth and our people’s experience.
This role is initially offered as a 12-month fixed term contract but there may be longer term potential subject to business growth.
Responsibilities
Your responsibilities will include, but not limited to:
Human Resources
HR system: Maintain the HR system with up-to-date information. Report on key People metrics and progress against these
Simple HR requests: Triage people requests dealing with administrative questions / requirements directly and efficiently. Book “black-out” days for different groups to ensure coverage as per agreed arrangements. Leverage Claude for this.
Associate contracts: Administer associate agreement contracts with input from HR consultant or CPO as required
Surveys: Help to schedule and send our regular pulse surveys. Support logistics for the bi-annual People survey, sending reminders and helping to drive high completion rates
Scheduling: Schedule People-related events, updates and drop-ins
Assessment: Help with all elements of administration of the twice-yearly Assessment & Development process from scheduling the review days through to colleague, feedback gathering process and ensuring all colleagues complete this
Work with Resourcing to send out competence assessments on behalf of managers at the end of every project / every 2 months and help to drive high completion rates
Remind and chase Development Sponsors to send out 360 feedback requests as required across the year
Leadership and development
Learning programme management: Schedule training sessions, managing logistics, securing and preparing faculty for sessions, supporting employees on participant queries related to sessions.
Vendor management: Liaise with external training partners/vendors for planning and scheduling as needed with trainers.
Learning Management System (LMS) management: Own our LMS data, reporting and quarterly content refreshes and support on tagging of content. As we evolve skills within the organisation, help to coordinate input and assessment of skills across the organisation
Communication: Support on regular up-keep of internal SharePoint pages relating to our learning offering.
Diary management, collaboration and continuous improvement
Help to ensure the CPO’s time is reasonably aligned to the function’s operational and strategic priorities
Ensure all 1:1s with the CPO, People team meetings and sessions to review EOC or Board materials are appropriately scheduled and balanced across the week
Schedule and co-ordinate People team / SLT rotational attendance rotates for CF People and leadership drop-ins
Work closely with our wider People team and other Corporate teams to align schedules and prioritise the People team’s leadership time
Identify and implement improvements in people reporting and processes
Requirements
Mandatory
Educated to a degree level in a relevant field (e.g., HR, CIPD level 3, Business Management, Finance, Information Systems) or equivalent experience.
Skills in Microsoft Excel to facilitate reporting and basic analysis of data
Demonstrated ability to manage multiple tasks simultaneously, ensuring accuracy and timeliness.
Strong organisational skills with attention to detail.
Excellent written and verbal communication skills.
Strong interpersonal skills to collaborate effectively with cross-functional teams.
Highly desirable
CIPD level 3
Familiarity with HR and LMS systems (Sage HR highly desirable)
Competent using Claude and other AI tools to make processes more efficient and effective
Our Values
These attributes form part of the four CF values and associated behaviours that apply to all staff…