Pediatrics Patient Coordinator
Commonwealth Dentistry · Colonial Heights, Virginia, United States · 2026-07-20
About this role
We are seeking a Patient Coordinator at our Pediatrics office to join our growing, group practice. The Patient Coordinator is an essential role on our administrative staff. They are responsible for ensuring patients are receiving an excellent experience from the initial phone call, to check-in and through check-out.
Responsibilities:
Managing telephone calls, scheduling patient appointments including gathering patient’s insurance information and updating current info
Ensuring the next day’s schedule is filled for the doctor and hygienist, utilizing various reports
Reinforces the financial policy of the office and ensures payments are current.
Checking in patients utilizing dental software and insuring proper paperwork given and filled out by patients
Enters transactions and posts payment at time of patient check-out
Maintaining electronic records for patients
Requirements
Must have good attention to detail and excellent customer service skills
Excellent planning and organizational skills
Professional appearance and manner
Computer literacy
Must be focused, personable, punctual with the ability to handle a busy dental office
Experience in dentistry or healthcare setting is a plus
Benefits
Health insurance
Dental insurance
Disability insurance
401k plan
Employee referral bonus
PTO
Paid Holidays
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