Pediatric Patient Coordinator

About this role

Pediatric Patient Coordinator | Full-Time | 716 Indian Trail Suite 140 Harker Heights, TX 76548
At Therapeds Works, an H2 Health company, we know that excellent patient care starts at the front desk. As a Patient Coordinator, you are the first point of contact and the welcoming face of our outpatient clinics. Your role is critical to creating a positive, efficient, and supportive experience for patients and their families.
Patient Coordinators are responsible for ensuring smooth day-to-day operations, including scheduling, check-ins, insurance verification, and communication with clinical teams. If you're detail-oriented, personable, and passionate about healthcare, this is a great opportunity to grow in a fast-paced, patient-focused setting.
Your Role:
Greet patients and families with warmth and professionalism
Manage patient check-in and check-out procedures
Schedule appointments and maintain accurate records
Verify insurance benefits and collect co-pays as needed
Support communication between therapists and patients
Assist with general administrative tasks to keep the clinic running smoothly
Requirements
High school diploma or equivalent
Previous experience in a healthcare or customer service setting preferred
Excellent organizational and communication skills
Friendly, reliable, and detail-oriented
Comfortable using scheduling and EMR systems (training provided)
Benefits
Compensation: $15.00- $16.00 per hour
Medical, dental, and vision insurance
Generous PTO and paid holidays
401(k) with company match
Tuition loan reimbursement
Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Company-paid life insurance
Additional voluntary benefit options
Workplace Experience & Perks
Monday-Friday schedule with flexible scheduling opportunities
Access to Scribe AI-powered documentation technology
Manageable caseload expectations
Live CEUs and professional development through H2U
Leadership development and career advancement opportunities
Collaborative, clinician-led culture
Strong administrative support
Employee recognition programs

Advance Your Career. Let’s build a career that works for you. Apply now. H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.