Payments Alliances Manager

About this role

Working At Bitso

We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

Your Purpose

As our Global Payments Alliances Manager (US/UE/LATAM), you will own the strategy and execution of our most critical partnerships across payment rails, banking partners, USD ramps, and cross-border infrastructure, with a focus on the US and EU ecosystem, while operating across LATAM corridors.

This role is highly cross-functional and execution-driven: you will lead RFPs, negotiate commercial terms and SLAs, drive partner integrations, and ensure measurable impact on cost, reliability, scalability, and growth.

You’ll work closely with Product, Engineering, Ops, Treasury, Compliance, Fraud, Legal, and senior leadership — and you’ll be expected to operate like a builder: strong judgment, clear prioritization, and high ownership.

Reports To

Strategic Alliances Director

Who You Are

• Experience across the US, EU, and LATAM payments and financial ecosystem.

• Strong end-to-end ownership, from inception to delivery.

• Strong strategic thinking and business planning skills.

• Excellent negotiation skills (pricing, SLAs, incentives, commercial terms).

• Proven ability to present and influence leadership and key stakeholders.

• Strong prioritization in fast-paced environments.

• Strong relationship-building and stakeholder management skills.

• Fluent English (written and spoken).

• Deep expertise with US/global payments providers (e.g., Bridge, BVNK, and similar) is a plus.

What You Will Do

1. Own strategic partnerships end-to-end:

• Identify, evaluate, and close strategic providers that strengthen Bitso’s global payments stack (US/EU/LATAM).

• Develop long-term partner roadmaps aligned with Bitso’s strategic priorities.

2. Lead commercial negotiations and SLAs:

• Negotiate pricing, fee structures, rebates, incentives, and volume tiers.

• Secure operational SLAs (settlement times, success rates, uptime, support) and establish escalation paths.

3. Run RFPs and vendor selection

• Own the end-to-end RFP lifecycle: requirements, scorecards, diligence, selection, and decision memos.

• Drive structured vendor comparisons across cost, risk, scalability, compliance, and integration complexity.

• Coordinate with Procurement and internal stakeholders to…